Ollie · 9 hours ago
Senior Business Systems Analyst
United States
Full-time
Remote
Senior Level
5+ years expOllie is dedicated to improving the lives of pets and pet parents nationwide by providing human-grade pet food and health services. They are looking for a Senior Business Systems Analyst to support and optimize their enterprise systems, ensuring operational efficiency and data integrity across the organization.
E-CommerceFood and BeveragePet
Responsibilities
Own and Optimize Enterprise Systems
You will be responsible for the day-to-day health, performance, and continuous improvement of Ollie’s core enterprise systems, including ERP, WMS, and related operational platforms. You will ensure systems are configured to support scale, reduce manual work, and enable accurate, reliable execution across the business
Own End-to-End Business Processes Across Systems
You will own key business workflows that span multiple systems — from order creation through fulfillment, billing, and downstream reporting. This includes documenting current-state processes, designing future-state improvements, and ensuring system behavior aligns with real operational needs
Drive Integrations and Data Flow Integrity
You will partner with technical teams and vendors to define, maintain, and improve integrations between systems (e.g., commerce platforms, ERP, WMS, 3PLs). You will help ensure data is accurate, timely, and reliable across systems, and will support monitoring, reconciliation, and issue resolution when things break
Empower Finance and Operations Teams
You will serve as a trusted partner to Finance and Operations stakeholders, translating business needs into system solutions. You will proactively identify opportunities for automation, standardization, and process improvement that enable teams to operate more efficiently and with greater confidence in the data
Execute with Technical Expertise
You will contribute hands-on where needed by configuring systems, writing scripts or workflows to support critical business functions, and implementing best practices for testing, QA, documentation, and controlled releases
Contribute to the Long-Term Systems Vision
You will help shape the roadmap for Ollie’s enterprise systems by identifying gaps, proposing improvements, and prioritizing initiatives that support growth, scalability, and operational excellence
Qualification
Required
5+ years of experience as a Business Systems Analyst supporting enterprise systems in an eCommerce or DTC subscription business, ideally during a period of rapid growth
Hands-on experience supporting and optimizing an ERP system, including configuring workflows and writing scripts or automation to support business processes. Experience working with NetSuite is a must
Experience owning cross-system business processes and working through real-world operational edge cases and exceptions
Strong track record of partnering with Finance and Operations stakeholders and providing thoughtful, reliable systems support
Comfortable working across integrations and understanding how data flows between systems, even if you are not the primary engineer building them
Detail-oriented, pragmatic, and able to balance speed with accuracy in a live production environment
You believe in Ollie's mission and care deeply about improving the lives of dogs and their parents
Preferred
Experience with Celigo and Korber (or any WMS) is a strong plus
Benefits
Sponsored 401k program with employer match up to 4%
Comprehensive health coverage including medical, dental and vision
Unlimited vacation policy that you're encouraged to use
Paid parental leave
1-week paw-ternity leave for new dog parents
Free Ollie subscription
Company
Ollie
Ollie is a pet wellness brand that delivers freshly cooked, human-grade food tailored to each dog’s nutritional needs.
201-500 employees
H1B Sponsorship
Ollie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$67.93MKey Investors
Alumni VenturesCanaan Partners
2024-04-02Series D· $21.35M
2020-03-31Series Unknown· $29.3M
2019-08-29Series Unknown· $0.28M
Leadership Team
Nick Stafford
CEO
Allison Stadd
Chief Marketing Officer
Recent News
2025-12-24
Canaan Partners
2025-12-24
Company data provided by crunchbase