Nordson Corporation · 21 hours ago
Field Service Technician I
Georgia, United States
Full-time
Onsite
Entry Level
2+ years expNordson Nonwovens is a global leader in Nonwovens, seeking an experienced and highly motivated individual to join their team. The Field Service Technician provides on-site technical support for customers, assisting with installation, troubleshooting, start-ups, and preventative maintenance of Nonwovens equipment.
IndustrialManufacturingPackaging ServicesTest and Measurement
Responsibilities
Provide on-site technical support to customers to promote Nordson Nonwovens technology. Support could be in the form of start-up service, maintenance, training or general technical counseling
Perform a detailed review of the project assigned prior to departure to ensure proper drawings of equipment are attained, understand function capability for each component and communicate with customer, engineers or the technology department if questions exist
Perform the maintenance necessary to enable the customer to begin or continue their operation. This can include examination and cleaning of equipment, replacing defective parts, adjusting process parameters, and installation and/or assembly of equipment
Responsible for preparing a tool kit with the correct set of tools and items necessary to perform their duties at the customer’s facility
Use various hand and power tools, hoists, dollies, rollers and trucks as appropriate, to complete the service call
Coordinate and schedule calls required at the customer's facility in order to accommodate the customers’ requirements
Summarize on a timely basis within one week of the visit the issues that were covered at the customer's facility in the form of a written service report. This ensures documentation for future reference and gives guidance to our engineering department to provide corrective action where required
Provide technical support when telephone calls are received from customers. Support would include providing written instructions, verbal instructions or any communication needed to answer the customer. Consult with engineering and/or manufacturing as necessary to resolve a customer issue
Make courtesy calls to customer plants to perform vitality / health checks of Nordson Nonwovens equipment to support Nordson’s spare parts revenue growth
Close and frequent communication with Nordson Sales & Account Management to ensure alignment on account strategies related to system sales opportunities and spare parts usage
Qualification
Required
High school diploma or GED
Strong mechanical and electrical skills
Minimum 2 years of experience
Preferred
Associates degree or vocational school certificate preferred
PLC programming and troubleshooting skills preferred
Proven exceptional communication skills, both verbal and written, to share technical knowledge with customers and colleagues
Demonstrated ability to read and interpret mechanical drawings, electrical schematics, diagrams, specifications and product manuals
Excellent customer service skills
Intermediate computer skills, including proficiency with Microsoft Office products. ERP system experience a plus
Willingness to travel at a minimum of 50% of time
Ability to learn new things quickly
Self-starter
Company
Nordson Corporation
At Nordson, we believe that anything is possible.
5001-10000 employees
H1B Sponsorship
Nordson Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (5)
2021 (4)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.45B2024-09-04Post Ipo Debt· $600M
2023-09-08Post Ipo Debt· $850M
1979-12-21IPO
Leadership Team
Sundaram Nagarajan
President and CEO
Sarah Siddiqui
EVP, CHRO Nordson Corporation
Recent News
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2025-12-28
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2025-12-11
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