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MedImpact Healthcare Systems, Inc. · 14 hours ago

Client Services, Business Systems Analyst III

San Diego, CA

Full-time

Hybrid

Mid Level

$83K/yr - $146K/yr

3+ years exp

MedImpact Healthcare Systems, Inc. is seeking a Business Systems Analyst III to join their team. This role serves as a technical member of the client team, ensuring timely and accurate service delivery as a liaison between clients and IT staff, while developing and maintaining business systems solutions to support client operational needs.

Health CarePharmaceutical

No H1B

Responsibilities

Collaborates with internal and external stakeholders to create best-in-class solutions that integrate technology, information, and business processes

Matches appropriate technology solutions to business needs

Identifies, plans, develops, implements, and maintains business systems solutions that support client operational needs

Maintains current understanding of client file layouts, relationships, & logic and how they operate in MedImpact business applications. Provides technical consultation to the client team and related internal stakeholders

Writes detailed descriptions of user needs, program functions, and steps required to develop or modify business systems

Translates requirements into business, system & functional requirements and partners with IT Developers in translating requirements into design specifications

Develops queries to research, gather data and identify solutions

Performs various types of analysis related to business and system changes/enhancements (gap, impact, risk etc.)

Actively participates in the creation and monitoring of service and trouble requests from creation to implementation

Creates and maintains related documentation/material pertinent to identified changes, such as work, data or process flows, analytical reports, decision support structures, use cases, as well as business rules, report design/mock-ups, etc. Ensures that the systems section of the client MedManual is current and properly documented

Creates and maintains project plans including task identification, prioritization, and sequencing of project tasks, test plans, and user acceptance testing. Participates in developing and executing communication and training plans relevant to implemented changes

Utilizes planning, prioritizing, and organizational skills to ensure timely deliverables, high levels of quality, and efficient use of resources to achieve reporting timeliness and accuracy

Maintains commitment to operational goals in the face of obstacles. Collaborates and cultivates positive relationships with internal and external customers through delivery of sustainable, measurable, accurate, reliable, and timely results that meet or exceed customer expectations. Promptly responds to service failures, resolves issues, and escalates concerns as appropriate

Promotes continuous improvement by ensuring adherence to quality principles. Seeks out and actively participates in business initiatives that contribute to service excellence

Actively participates in continued professional development to stay up to date on the latest technical and information management enhancements and data management best practices

Qualification

Pharmacy Benefit ManagementSQL codingData analysisMS Office proficiencyProject managementCommunication skillsProblem-solvingTeamworkDetail-oriented

Required

Bachelor's degree from four-year college or university and three (3) to five (5) years of related experience required in Pharmacy Benefit Management (PBM), Pharmacy, Managed Healthcare or similar role; or an equivalent combination of education and experience

Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data

Business user of multiple software applications/processing systems

Working knowledge of key business application such as SQL coding, Oracle forms, Golden 32, MedOptimize, Visio, knowledgeable of UNIX operating systems

Ability to effectively balance a high volume of work and a variety of tasks; ability to prioritize urgent issues effectively

Strong analytic, verbal and written communication skills

Detail-oriented with high degree of accuracy and organizational skills

Able to effectively work as a team player as well as independently

Excellent investigative, problem resolution, judgment and decision-making skills required

Excellent presentation and consultative skills, working with internal and external clients at various levels in the organization

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality

Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly

Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others

Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan

Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans

Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events

Benefits

Medical / Dental / Vision / Wellness Programs

Paid Time Off / Company Paid Holidays

Incentive Compensation

401K with Company match

Life and Disability Insurance

Tuition Reimbursement

Employee Referral Bonus

Company

MedImpact Healthcare Systems, Inc.

Glassdoor2.8

MedImpact is the nation’s largest independent health solutions and pharmacy benefit company, serving commercial health plans, government programs, self insured/employer groups, and millions of consumers.

Founded in 1989

San Diego, California, USA

1001-5000 employees