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TELUS Digital · 16 hours ago

Manager, Engineering

Boston, MA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. The Engineering Manager will lead a cross-functional team to build digital products, ensuring high-quality software delivery while supporting team members' growth. This role emphasizes collaboration and the use of cutting-edge techniques to meet client needs.

AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Collaborate and communicate with teams and clients to deliver software in an agile environment

Manage a team of Software Engineers building digital projects, providing regular growth opportunities through goal-setting, coaching, and feedback

Own delivery of digital products, ensuring durable, secure, scalable, and thoroughly tested code

Simplify and communicate about complex problems around technology, business process, user experience, and development tasks with a variety of external and internal stakeholders

Regularly stay current on new technologies, technical approaches, and managerial techniques

Visit clients, up to 1-3 days per month, particularly during kickoff or launch periods

Qualification

CI/CDAgile TechniquesSoftware Project ManagementTeam LeadershipAI ToolsClient Services ExperienceEmpathyCollaboration

Required

5+ years of experience building digital products, and at least 2 years leading a team

Familiarity with CI/CD, Agile techniques for managing work, pairing mobbing, and shift left testing

Demonstrated empathy, experience, and confidence managing software projects with complex scope and with multiple external/client executive stakeholders

Blend together business, user experience, and software project management acumen

Have a mindset of motivating clients and 3rd party counterparts to be collaborative partners

Professional or personal experience utilizing AI tools