Menus & Venues · 6 days ago
Event Sales Manager | Terrain Events | Wayland
US-MA-Wayland
Full-time
Onsite
Mid LevelURBN Menus & Venues is expanding with the opening of Terrain Events' fifth venue location near Boston. They are seeking an Event Sales Manager who will lead the sales strategy, manage client engagements, and foster strong customer relationships to drive business growth and exceed sales goals.
Hospitality
Responsibilities
Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients at venue
Manage Event Inquiries: Monitor event platforms and general inboxes to ensure prompt response to event inquiries, maintaining a high level of customer service. Creates detail-oriented contracts for all events including weddings, social, and corporate events
Client Engagement: Conduct venue tours with prospective clients, calendar management, demand, and which includes some weekends and evenings
Sales Strategy: Organize and follow a sales strategy to effectively reach and exceed sales targets and budget. Candidate has a strong ability to close the sale and speak thoughtfully on our product, story, and team. Communicates monthly, quarterly, and yearly sales goals and articulates plans of action to exceed budgets
Business Growth: Identify opportunities for improvements and business growth within the venue, contributing to strategic planning and implementation. Fosters a community connection by seeking out new partnerships, contacts, and companies that would benefit from our services
Customer Relationships: Build and maintain strong customer relationships before and after transitioning to the Operations Team, fostering positive connections during all interactions of the sale
Collaboration: Work closely with all management teams including the culinary and operations team to understand the benefits and limitations of the venue, maximizes sales throughout all seasons with support and team collaboration with timely correspondence
Client Communication: Provide clear and prompt communication with guests throughout the sales experience, ensuring satisfaction and clarity. Creates detail-oriented contracts and utilizes other materials to support in the pipeline of the sale
Lead Conversion: Strategizes independently and with other sales managers on how to turn leads into tours using effective communication, follow-ups, and other initiatives to close the sale successfully
Qualification
Required
Proven experience in sales, preferably in the event or hospitality industry
Strong organizational skills and attention to detail, excellent communication, and interpersonal skills
Personable and professional demeanor
Ability to work collaboratively in a team environment and independently manage tasks
Proficiency in CRM software and event management platforms
Benefits
Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings
And much more
Company
Menus & Venues
Menus & Venues is the food and beverage division of URBN, which owns and operates Terrain Cafe, Terrain Events, Gatehouse, Pizzeria Vetri, and Shop 543.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase