Prop Firm Match · 1 week ago
Chief Operating Officer (COO)
United States
Full-time
Remote
Director/Executive
10+ years expProp Firm Match is a growing platform shaping the future of proprietary trading. The COO will ensure that the company's strategy translates into scalable and measurable execution across all operational functions, enabling revenue growth and customer satisfaction while supporting rapid growth.
Trading Platform
Responsibilities
Build a scalable operating model that enables fast, reliable execution (first 90 days → later on)
Map, standardize, and optimize core workflows across Operations, Customer Support, Delivery, and Internal Systems
Clarify ownership, escalation paths, and decision rights across operational functions
Establish consistent operating rhythms (planning, execution tracking, reviews)
Reduce execution bottlenecks and dependency on founders for day-to-day delivery
Align cross-functional execution with company strategy and performance systems (within 3-4 months)
Partner with CEO, CTO, CFO, and HR to translate company strategy into departmental execution priorities
Support rollout of company-wide KPI / OKR frameworks and execution dashboards
Ensure operational metrics reflect real business outcomes, not just activity
Embed accountability through quarterly planning, progress reviews, and corrective action loops
Strengthen service delivery, customer experience, and leadership capacity to support growth (later on)
Improve operational readiness of Customer Support and Delivery teams for increasing volume and complexity
Implement service quality standards, feedback loops, and continuous improvement processes
Coach department heads on execution discipline, prioritization, and operational leadership
Build scalable management practices that reduce chaos while preserving autonomy
Qualification
Required
At least 10 years of proven experience to scale operations in high-growth tech or fintech environments. You have led operational systems through rapid growth, ambiguity, and constant change - building structure without slowing teams down
Strong track record of cross-functional execution at executive level. You have partnered closely with Product, Finance, Revenue, and HR leaders to turn strategy into coordinated execution, not just optimize your own department
Experience building operating models in remote, async-first organizations. You know how to create clarity, accountability, and momentum across distributed teams without relying on heavy meetings or top-down control
Ability to design and run performance and execution frameworks (KPIs, OKRs, cadences). You have implemented goal-setting, tracking, and review systems that actually improve outcomes, not just reporting
Leadership style based on influence, ownership, and problem-solving. You enable leaders, remove obstacles, and build strong managers instead of becoming the escalation point for every operational issue
Preferred
Familiarity with the prop trading industry and the company's mission
Benefits
100% medical, dental, and vision coverage (U.S. only), including gender-affirming care
Flexible PTO including sick time, holidays, refresh days, and sabbatical leave after five years
Work remotely with the flexibility you need to maintain balance and focus.
A professional, transparent, and healthy work environment that values both results and people.
Company
Prop Firm Match
Investing Service, Prop Trading Platform
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-11-14
2025-07-31
International Business Times
2025-07-31
Company data provided by crunchbase