American Water · 2 hours ago
Lead Program Manager, Enterprise Risk
Camden, NJ
Full-time
Hybrid
Senior Level, Lead/Staff
$84K/yr - $125K/yr
5+ years expAmerican Water is a company focused on providing water services and ensuring the safety and sustainability of water resources. The Lead Program Manager for Enterprise Risk will manage the Enterprise Risk program, driving a risk-aware culture and overseeing the execution and enhancement of the risk management framework. This role involves coordinating risk assessments, reporting, and collaborating with various departments to ensure effective risk management practices are implemented throughout the organization.
ConsumerWaste ManagementWater
Responsibilities
Own, implement, and sustain the day-to-day operations of American Water’s Enterprise Risk Management (ERM) framework, policies, processes, and standards across the organization
Drive progress towards American Water’s evolving enterprise risk framework that integrates risk management into all aspects of the operations and decision-making processes
Work with third-parties as engaged to perform independent assessment of the methodology, implementation, and maturity of American Water’s Enterprise Risk program
Lead and manage enterprise-wide risk assessment processes, including leading risk workshops, risk analyses, risk surveys, stakeholder interviews, and conducting detailed analyses to identify emerging, operational, systemic, and strategic risks
Prepare and summarize audience-specific workshop materials and devise post-workshop reportable outputs designed to drive actionable mitigation plans
Provide analytical support to develop and implement formal Enterprise Risk methodologies including the identification, assessment, prioritization, tracking, mitigation, and reporting of risks
Develop, refine & deliver accurate, executive-level reporting on the ERM program status, risk profile, and trends, translating complex risk data into actionable insights for members of the senior leadership team (including the Enterprise Risk Management Committee) and the appropriate oversight committee of American Water Board of Directors
Develop, enhance, or manage (as applicable) the enterprise-wide risk communication plan as well as the annual risk assessment process and risk surveys to drive greater process efficiencies and deeper risk awareness across the organization
Design, develop, and enhance ERM processes including risk assessments, surveys, dashboards, scorecards and reports using appropriate metrics (leading indicators, lagging indicators, market data, macroeconomic indicators, etc.) to support the executive team in its evaluation and reporting of enterprise risks / opportunities
Develop in-house trained AI risk models, for risk identification, quantitative risk analysis, scenario analysis and risk reporting
Collaborate with departmental, functional, and operational leads to identify and address specific risks within their areas while providing guidance and support in developing risk / opportunity response plans (accept, mitigate, leverage, etc.)
Lead monthly operations- and function-focused Enterprise Risk meetings to refine the Executives’ & Leaders’ view of the top company risks
Lead & develop ERM training programs and self-service tools to support American Water’s Enterprise Risk program objectives
Identify opportunities to simplify, streamline, and improve ERM programs, potentially using technology and automation (including the use of AI)
Serve as the primary and key point of contact for Risk Owners providing expert guidance and training further defining organizational risk appetite, risk tolerance, and risk impact statements
Partner with cross-functional departments (Operations, Tech Innovation, Internal Audit, Compliance & Ethics, Rates & Regulatory, etc.) to socialize the ERM methodology, provide expert guidance, and influence key stakeholders to execute risk-related tasks and drive risk awareness
Lead efforts to embed risk-based decision-making across all areas of the organization, ensuring continuous risk-informed decision-making moving away from static “report-outs” to the Executive Risk Committee and other stakeholders and towards dynamic “in-the-moment” risk-based decisions
Lead efforts to drive a probabilistic view of uncertainty with tools such as scenario-planning with defined outputs within certainty bands, sensitivity analysis to inputs, and simulations (e.g., Monte Carlo simulations) to drive impact (both positive & negative) to enterprise value
Help shift the view of Enterprise Risk from a static risk-reporting program towards a decision-quality focused function designed to help teams & functional leads drive high-quality, highly-disciplined decisions following a repeatable & scalable decision-making process
Periodically, under the direction of the Vice President, Enterprise Risk undertake special projects as directed
Qualification
Required
Excellent written & verbal communication skills
Excellent written & verbal negotiation skills
Excellent presentation skills with the ability to provide monthly summarized updates to key stakeholders & executives
Structured problem-solving approach with demonstrated aptitude for analytical and conceptual problem-solving
Ability to work collaboratively with people at all levels in an organization
Excellent verbal and non-verbal communication with insight, candor, respect, & honesty
High degree of intellectual curiosity, willing & curious to learn and understand; Able to propose ideas or novel solutions without prompts, direction, and little guidance
Organizational adaptability, navigation and agility (able to self-troubleshoot issues, questions, & concerns independently)
Deep understanding of the fundamentals of Enterprise Risk, Governance, and frameworks (such as COSO, ISO, etc.)
Demonstrated prior ability to articulate complex and complicated risk outputs simply, effectively, and directly
Knowledge of Enterprise Risk, Governance, and Risk-based modeling and industry trends
Familiarity with internal regulatory compliance (e.g., Sarbanes-Oxley, Internal Audit)
Proficiency with statistical tools is advantageous
Bachelor's degree in Decision Science, Math, Statistics, Finance, Analytics, Game Theory, Philosophy, or similar areas
5-8 or more years of relevant work experience in an Enterprise Risk (or an adjacent function such as Strategy, Consulting, Assurance, Governance or similar) function
Preferred
Master's degree in a relevant field, such as Statistics (or an MBA) is preferred / advantageous
Prior experience leading and managing an Enterprise Risk programs in a publicly-traded, regulated industry is preferred
Experience managing an Enterprise Risk (or similar function) within (a) complex and highly-matrixed organization(s)
Experience as a corporate Enterprise Risk manager within a large, complex firm is highly desirable
Experience as an Enterprise Risk consultant serving large, complex organizations
Prior experience as a management consultant is preferred
Prior experience influencing and managing individuals and teams across multiple levels of the organization (from senior leaders to front-line managers)
Broad understanding of Enterprise Risk programmatic maturity across diverse set of industries is preferred
Knowledge of and experience with water utility and related services business risks is preferred but not required
Knowledge of federal, state and local laws, regulations and tariffs applicable to utilities is preferred but not required
Benefits
401(k)
Defined Contribution Plan
Employee Stock Purchase Plan
Medical
Prescription
Dental and vision coverage
Disability
Paid time off
Life insurance
Voluntary benefits
Health and wellness programs
Company
American Water
American Water is a waste water utility company.
5001-10000 employees
H1B Sponsorship
American Water has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (14)
2022 (14)
2021 (15)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$900.57MKey Investors
Water Research Foundation
2024-02-21Grant· $0.57M
2023-06-27Post Ipo Debt· $900M
2017-11-29Post Ipo Equity
Leadership Team
John Griffith
President and Chief Executive Officer
Susan N. Story
President & Chief Executive Officer
Recent News
Company data provided by crunchbase