ID Technology · 7 hours ago
IT Systems Technician
Fort Worth, Texas, United States
Full-time
Onsite
Entry Level
1+ years expID Technology is a part of ProMach, a rapidly growing company focused on packaging automation. They are seeking an IT Systems Technician to provide technical assistance, support for computer systems, and maintain daily performance while training users.
Manufacturing
No H1B
Responsibilities
Provisioning/Deprovisioning user accounts across multiple applications
Install, move, add, or change new hardware and software
Troubleshoot hardware and software issues
Comprehensive note-taking and time tracking in incidents
Escalation of tasks as needed
Coordinate with corporate IT on high-level issues
Complete project task work
Provide telecom diagnosis and support
Support maintenance tasks:
Software installation and updates
Hardware lifecycle/purchasing and decommissioning
User accounts and permissions across multiple applications
Cell phone rollouts
Disaster Recovery Testing
Qualification
Required
1-2 years' experience working IT help desk
Effective communication skills, both written and verbal
Ability to multitask and meet timelines on deliverables
Self-motivated and eager to excel in your work environment
Proficient in Microsoft Server OS, Active Directory, Microsoft Windows (10, 11), Microsoft Office 365, and Apple iOS
Ability to troubleshoot basic computer hardware
Experience with basic networking (routing, switching, TCP/IP, DHCP, DNS)
Preferred
Associate's degree or relevant certification preferred
Benefits
Comprehensive medical/dental programs
Life insurance
Generous paid time off program
Retirement savings plan with a company match
Company
ID Technology
ID Technology designs, manufactures and integrates custom identification systems. It is a sub-organization of Pro Mach Group.
51-200 employees
Funding
Current Stage
Growth StageRecent News
EIN Presswire
2025-06-27
Company data provided by crunchbase