TechLabs London ยท 1 day ago
Solution Specialist (UK- Based, Remote)
United States
Full-time
Remote
Mid LevelTechLabs London is an exponentially growing technology powerhouse and a Premium Microsoft Partner. They are seeking a Solution Specialist to support their iProperty Cloud consultancy team by engaging with customers, delivering product demonstrations, and managing implementations to maximize the value of the platform.
Cloud ComputingInformation TechnologySoftware
Responsibilities
Support iProperty Cloud implementations, ensuring successful delivery and adoption
Prepare, coordinate, and run customer-facing workshops, capturing requirements and stakeholder feedback
Design business processes and document requirements, including As-Is and To-Be processes, features, and business needs
Engage with stakeholders across multiple business areas to identify business needs, pain points, and quick wins
Lead on direct engagement with existing and prospective customers to understand their business objectives, key requirements and pain-points to propose solutions that respond to business requirements and needs
Clearly communicate business requirements and processes to delivery teams to ensure successful outcomes
Manage requirements and traceability throughout the project lifecycle, ensuring scope control and alignment to business objectives
Lead or contribute to improvement initiatives supporting ongoing business and platform development
Create and maintain iProperty Cloud content, documentation, and training materials
Develop internal and external resources to support customer adoption and platform understanding
Deliver structured product demonstrations and solution walkthroughs to customers and prospects
Act as a key point of contact for customer and prospect questions related to iProperty Cloud
Contribute to commercial opportunities, including proposals, tenders, and solution inputs
Build and maintain strong relationships with customers, prospects, and internal stakeholders
Identify opportunities to improve customer adoption and value from iProperty Cloud
Collaborate closely with delivery team to ensure aligned outcomes
Represent TechLabs London and iProperty Cloud at client meetings, workshops, and industry events if needed
Qualification
Required
Experience in the UK Housing industry is essential
Strong experience in designing and documenting business processes
Proven ability to run effective customer-facing workshops, demos and act on stakeholder feedback
Ability to understand business needs, technology solutions, products, and market approaches
Strong relationship-building skills with stakeholders from varied backgrounds
Excellent organisational skills with the ability to work independently and take initiative
Comfortable working in a fast-paced, demanding environment with quick turnaround times
Excellent technical and IT skills, with the ability to learn and demo new technologies
Fluency in spoken and written English
Preferred
Experience in a consulting or customer-facing technology role is highly desirable
Experience working with Microsoft Dynamics 365 and Power Platform is desirable
Experience working in Agile SCRUM or Agile Kanban environments
Effective use of remote collaboration tools (e.g. Microsoft Teams, Azure DevOps, Slack)
Company
TechLabs London
TechLabs London is a software company that offers cloud solutions.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase