Infrastructure Support Engineer jobs in United States
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Pyramid Consulting, Inc · 16 hours ago

Infrastructure Support Engineer

Pyramid Consulting, Inc. is a leading IT Industry company, and they are seeking an Infrastructure Support Engineer. The role involves supporting cloud environments, administering systems, and collaborating with teams to complete projects effectively.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
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Growth Opportunities
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Responsibilities

Understanding of ITSM / ITIL process
Following Agile practices (stand-ups, demos, backlog grooming)
Writing clear status updates and documentation
Participating in peer Implementation/configuration reviews and learning sessions
Working on day-to-day CTASKs & TRTs completion activities
Monitoring/Checking tickets in queue & take defined action
Understanding Windows or Linux with strong skills in the other platform
Knowledge of the entire technology stack: Compute, Storage, VMware, Networking, Database, Monitoring etc
Understanding of scripting background, ITIL Processes, ability to drive the project E2E with apt work pressure handling for deadlines, ability to co-ordinately work with different teams to complete the project
Configure, administer, and operate highly scalable, available, and elastic solutions that implement industry best practices using Microsoft Azure and other Cloud service providers
Basic scripting knowledge – PowerShell, Python. etc
Understanding of Artificial Intelligence & Machine Learning operational Practices
Understanding on working on solutions ServiceNow, Solarwinds, Pure Storage, Commvault, MS SCOM, SPLUNK and many other related tools
Helping SMEs for design and develop professional–quality scripts and supporting documentation that deploys resource stacks in an automated repeatable fashion
Working in enterprise configuration for UNIX & Windows infrastructure operations
Managing and maintain the implementation to support customer activities
Analyse data collected by the enterprise platforms
Administer Cloud environment from the Azure command line and the Web portal
Provide operating system server administration in a virtualized Cloud environment (Windows & Linux)

Qualification

ITSM / ITILMicrosoft AzurePythonWindowsLinuxScriptingArtificial IntelligenceMachine LearningDocumentationCollaboration

Required

Understanding of ITSM / ITIL process
Following Agile practices (stand-ups, demos, backlog grooming)
Writing clear status updates and documentation
Participating in peer Implementation/configuration reviews and learning sessions
Working on day-to-day CTASKs & TRTs completion activities
Monitoring/Checking tickets in queue & take defined action
Understanding Windows or Linux with strong skills in the other platform
Knowledge of the entire technology stack: Compute, Storage, VMware, Networking, Database, Monitoring etc
Understanding of scripting background, ITIL Processes, ability to drive the project E2E with apt work pressure handling for deadlines, ability to co-ordinately work with different teams to complete the project
Configure, administer, and operate highly scalable, available, and elastic solutions that implement industry best practices using Microsoft Azure and other Cloud service providers
Basic scripting knowledge – PowerShell, Python. etc
Understanding of Artificial Intelligence & Machine Learning operational Practices
Understanding on working on solutions ServiceNow, Solarwinds, Pure Storage, Commvault, MS SCOM, SPLUNK and many other related tools
Helping SMEs for design and develop professional–quality scripts and supporting documentation that deploys resource stacks in an automated repeatable fashion
Working in enterprise configuration for UNIX & Windows infrastructure operations
Managing and maintain the implementation to support customer activities
Analyse data collected by the enterprise platforms
Administer Cloud environment from the Azure command line and the Web portal
Provide operating system server administration in a virtualized Cloud environment (Windows & Linux)
Relevant experience with Python Programming language
Bachelor's degree in computer science (or equivalent major), graduated December 2024 or later
Authorized to work in the US (no visa sponsorship available)
Able to commit to full-time, onsite training
Strong CS / IT fundamentals
Must live in or be willing to relocate near Englewood, CO

Benefits

Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

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Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Funding

Current Stage
Late Stage

Leadership Team

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Ramesh Maturu
President and Co-Founder
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Manish Kaushik
Chief Financial Officer
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Company data provided by crunchbase