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AT&T · 14 hours ago

Manager-Network Services

Anchorage, Alaska

Full-time

Onsite

Mid Level

$96K/yr - $144K/yr

3+ years exp

AT&T is a leading communications and technology company seeking a Manager-Network Services to oversee daily operations and ensure efficient task completion. This role involves team leadership, project management, compliance monitoring, and risk management to maintain network infrastructure and services.

CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless

No H1B

Responsibilities

Supervise and manage teams of technicians, leading regular huddles, assigning tasks, providing feedback, training, and coaching, and evaluating performance

Oversee network projects and daily operations, ensuring timely task completion, coordinating with departments, maintaining service levels, and managing costs and workloads

Ensure adherence to industry standards, regulatory requirements, and company policies, monitor performance metrics, increase productivity, manage budgets, and report operational issues to senior management

Conduct in-field safety and quality inspections, ensuring all activities comply with regulations and enforcing safety protocols

Identify and mitigate potential risks, manage escalations for high-severity network issues, resolve complex problems during outages, and handle customer complaints

Maintain detailed documentation of project plans, budgets, and resource allocation, reviewing work order close-out narratives, key metric reports, and time entries, and generating project status reports

Schedule and assign work for both routine and preventative maintenance

Ensure that all team members adhere to safety protocols and regulatory standards

Oversee the maintenance, repair, and operation of complex Heating, Ventilation, and Air Conditioning (HVAC) systems

Oversee the maintenance and repair of both standby and prime power generators

Lead a team of mechanics in performing routine diagnostics and scheduled preventative maintenance on generators

Ensure generator systems are in a constant state of readiness to provide backup or primary power

Ensure full compliance with all federal, state, and local regulations pertaining to Underground Storage Tanks

Plan for long-term capital improvements, such as replacing aging equipment

Oversee facility improvement construction projects

Perform or provide training and safety evaluations on various equipment including Bulldozer, Skid Steer, Excavator, Front End Loader, Snowcat and Off-Road Vehicles