Concourse Experience Manager jobs in United States
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Stars and Strikes Family Entertainment Centers ยท 1 day ago

Concourse Experience Manager

Stars and Strikes Family Entertainment Center is seeking an experienced Customer Experience Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. In this role, you will be responsible for ensuring exceptional guest service and managing restaurant operations.

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Responsibilities

Create an exciting and fun atmosphere to ensure a great experience for our guests and team
Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders
Adhering to core standards, HR policies, training, safety requirements
Lead and manage the FOH staff and oversee all FOH operations
Have a thorough knowledge of our restaurant & menus
Ensure the smooth and efficient operation of the bar
Maintain an organized workspace

Qualification

Management experienceHospitality experienceFood & Beverage knowledgeGuest serviceTeam leadership

Required

1-2 years of management experience
Must able to work weekends and holidays

Preferred

Experience in Hospitality and/or Food & Beverage is a plus

Benefits

Health & 401k Benefits
Paid-Time off
Bonuses
Free bowling, laser tag & gameplay!
Monthly rewards
Company-wide contests

Company

Stars and Strikes Family Entertainment Centers

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Stars and Strikes Family Entertainment Centers is an entertainment company providing bowling alley space.

Funding

Current Stage
Late Stage

Leadership Team

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Chris Albano
Managing Partner
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Jack Canouse
Managing Partner
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Company data provided by crunchbase