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FIRST · 3 days ago

Resourcing Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$110K/yr - $130K/yr

8+ years exp

FIRST is a leading global brand experience agency serving clients in various industries. The Resourcing Manager will support the development and execution of scalable resourcing strategies to meet global event delivery needs, working closely with project teams and internal stakeholders.

Events

Responsibilities

Support the implementation and ongoing refinement of scalable resourcing frameworks for a specific account or portfolio, ensuring alignment with client needs and delivery timelines

Identify and help manage external partners, including freelancers and contractors

Maintain an accurate and up-to-date roster of available resources within the assigned account, ensuring readiness and flexibility to meet shifting project demands

Collaborate with the delivery team across embedded solutions and events & experiences to align resource plans with evolving client and operational needs

Monitor labor rates and support budget considerations for resourcing decisions

Manage onboarding team members including full time, freelancers and contractors, ensuring compliance with company standards and processes

Contribute to the development of standard operating procedures for scalable resourcing

Utilize technology platforms to support efficient tracking, scheduling, and reporting of resource activity

Stay informed on industry trends and labor market shifts to provide relevant input into resourcing strategies

Partner with the Team Manager to understand the broader account strategy and provide insight into resourcing challenges, opportunities, and performance

Manage and develop a team of scalable resources assigned to the account, offering coaching, performance feedback, and professional development support

Oversee team workload and capacity, addressing scheduling conflicts, resource gaps, and pressure points in partnership with planning leads

Act as the main point of contact for resourcing-related queries within the account, facilitating solutions and knowledge sharing across the team

Manage direct reports logistics including time-off planning, expense approvals, and general administrative oversight

Ensure the resourcing team builds and maintains strong, productive relationships with client contacts, representing the agency professionally and responsively

Support succession planning and business continuity within the account’s resourcing function and across FIRST, identifying growth and development opportunities for team members

Qualification

Event production experienceResource coordinationVendor managementScalable workforce modelsGlobal event operationsBudget managementTeam managementOrganizational skillsCommunication skillsAdaptability

Required

8-10+ years of experience in event production, operations, vendor management, or resource coordination

Strong organizational and project coordination skills

Ability to collaborate effectively across teams and regions

Proactive, adaptable, and solutions-oriented mindset

Excellent communication skills with attention to detail

Resourceful, adaptable, and solutions-oriented approach to evolving business needs

Ability to travel 10% of the time

Preferred

Experience managing a team preferred

Familiarity with scalable workforce models and vendor partnerships

Understanding of global event operations and supplier networks

Budget-conscious approach to labor and resource management

Benefits

Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA)

401 (k)

Five Flexible Spending Accounts Options

Generous Paid Time Off Allowance

Employee Assistance Program (EAP)

Life, Disability & Pet Coverages

Wellness Stipend

Mobile Phone Allowance

Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more

Aura Identity Theft Protection

Discretionary Bonus Structure

Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.