Parloa · 7 hours ago
Senior Forward Deployed Engineer - US
New York, NY
Full-time
Hybrid
Senior Level
$230K/yr - $300K/yr
7+ years expParloa is a rapidly growing Conversational AI startup focused on revolutionizing customer service through advanced technology. As a Senior Forward Deployed Engineer, you will lead deployment projects in complex enterprise environments, engineering solutions that ensure successful implementation and customer satisfaction.
Artificial Intelligence (AI)ChatbotGenerative AIInformation TechnologySaaSSoftwareTelecommunications
Responsibilities
Own deployment engineering projects : Lead the technical execution (incl. product engineering) of Parloa’s deployments inside large, complex enterprise environments
Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
Engineer solutions where none exist : Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
Influence at senior levels: Engage with enterprise architects and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer success
Shape the product : Act as the feedback loop between the field and our core engineering teams - turning deployment learnings into platform evolution
Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value
Qualification
Required
7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases - with proven experience in systems design and the ability to go hands-on in production systems
Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
A builder's mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world
Degree in Computer Science, Engineering, or related technical field
Preferred
Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration)
Benefits
Attractive compensation package with equity.
Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
Flexible working hours, Unlimited PTO and travel opportunities.
Regular team events, game nights, and other social activities.
A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
Company
Parloa
Parloa is a conversational AI platform that enables businesses to automate customer interactions across various communication channels.
201-500 employees
H1B Sponsorship
Parloa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$211.98MKey Investors
Altimeter CapitalEQT Ventures
2025-05-06Series C· $120M
2024-04-24Series B· $66.02M
2023-03-30Series A· $21.81M
Leadership Team
Malte Kosub
CEO & Co-Founder
Alexander Matthey
CTO
Recent News
2025-12-18
2025-12-06
2025-11-22
Company data provided by crunchbase