PRI Technology ยท 17 hours ago
Lead ServiceNow Administrator
Jersey City, NJ
Full-time
Hybrid
Senior Level
5+ years expPRI Technology is seeking a highly experienced Lead ServiceNow Administrator to take immediate ownership of a mature ServiceNow environment. The role involves performing a technical audit, stabilizing the platform, managing upgrades, and executing strategic decommission plans during the transition to a new instance.
Information Technology & Services
No H1B
Hiring Manager
Jeanhel Acuba
Responsibilities
Take immediate ownership of a mature ServiceNow environment following the departure of the previous administration team
Perform a technical audit of the current state, stabilizing the environment, and serving as the primary technical lead while we assemble a new support structure
Maintain the platform's health, manage upgrades, and execute strategic decommission plans as we transition processes to a new instance
Manage the lifecycle of the current instance, including preparing for and executing the decommissioning of specific processes as they migrate to a global instance
Qualification
Required
5+ years of hands-on ServiceNow Administration and Development experience
ServiceNow Certified System Administrator (CSA) is mandatory; CAD or CIS certifications are preferred
Independence: Proven ability to work autonomously with minimal supervision. You must be comfortable navigating a complex environment without a safety net
Forensic Troubleshooting: Ability to read existing code (JavaScript, GlideRecord) and Business Rules to understand 'how things work' without having the original developer present
Module Experience: Strong proficiency in ITSM and CMDB
Integration Skills: Experience troubleshooting and managing Integration Hub, REST APIs, and Mid Servers
Preferred
IRM/GRC Experience: Hands-on experience managing Policy, Compliance, or Risk Management modules
HRSD Experience: Familiarity with HR Case Management, Employee Service Center, and HR criteria
Migration Experience: Previous experience assisting with instance migrations, data archival, or system sunsetting/decommissioning
Company
PRI Technology
IT Staffing Solutions - Experience the Difference Working With Professionals That Understand Your Information Technology Needs and the Importance of Managing Your Costs! PRI Technology, a division of Perennial Resources International, is a full service Information Technology staff augmentation and executive search firm comprised of high performing industry professionals focused on your success.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Kelly
Chief Financial Officer
Company data provided by crunchbase