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Hy-Vee, Inc. · 2 months ago

Assistant Starbucks Manager

Savage, Egan Dr, Savage, MN

Full-time

Onsite

Entry, Mid Level

$17/hr - $21.25/hr

1+ years exp

Hy-Vee, Inc. is a retail company that emphasizes customer service and community engagement. The Assistant Starbucks Manager is responsible for assisting the Department Manager in providing high-quality products and excellent customer service within the coffee shop department.

Organic Food

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store

Makes an effort to learn customers’ names and to address them by name whenever possible

Assists customers by: (examples include) escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders

Takes customer orders at the counter

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment

Handles food in a safe manner and ensures the work area is always clean and neat

Reviews the status and appearance of the food for freshness

Ensures that an adequate food supply is ready and on hand and develops or follows a production list

Anticipates product needs for the department on a daily basis

Prepares and replenishes product as necessary

Checks in product, puts product away, and may review invoices

Runs the department registers and receives payment, makes change, etc., where applicable

Removes trash in a timely manner

Maintains strict adherence to department and company guidelines related to personal hygiene and dress

Adheres to company policies and individual store guidelines

Reports to work when scheduled and on time

Washes dishes as necessary

Orders product and supplies as necessary

Prices products for customers as necessary

Assists in other areas of store as needed

Performs other job related duties and special projects as required

Qualification

Customer serviceFood safetyArithmetic calculationsProblem solvingProfessionalismPartnershipsTeamworkGrowth mindsetResults oriented

Required

High school or equivalent experience with Sanitation (Food Safety) courses encouraged

One year of similar or related experience

Ability to solve practical problems; variety of variables with limited standardization; interpret instructions

Ability to do arithmetic calculations involving fractions, decimals, and percentages

Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction

Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects

Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions

Employment is contingent upon the successful completion of a pre employment drug screen