Becklar Monitoring · 5 days ago
Account Manager
Ogden, UT
Full-time
Hybrid
Mid LevelBecklar Monitoring is a leading provider of SMART Critical Event Protection Solutions, utilizing advanced AI technology for effective monitoring and response. The Account Manager will support and maintain relationships with dealers in the medical alarm industry, ensuring exceptional customer service and facilitating the adoption of new technologies.
Health CareInformation TechnologySportsWearables
Responsibilities
Work on a daily basis with the dealers to meet their needs and deliver exceptional customer service
Gather data, information, and trends to create presentations to show dealers how to use new technology and procedures they may not be using to increase operational efficiency
Drive process improvement to implement new procedures and technology for dealers
Work with various departments to isolate and correct any issues or requests in a timely and proactive manner
Assist with procedure and protocol changes. Set up and deliver reports for dealer use
Assist with implementing new accounts
Test and integrate new devices
Provide excellent customer service at all times and via all means
Assist and lead projects as directed by the dealers your team
Ensure that the dealer has a full understanding of the services available to them
Set up regular meetings with the dealers to go over services and offer training where needed
Travel to events and tradeshows as needed, ensuring flexibility within your schedule (less than 10% of time)
Provide innovative ideas, process improvement, and upsell our services and capabilities as needed
Qualification
Required
No discipline?past a written warning
Strong interpersonal skills with the ability to work cohesively within a team environment
Self-manage with moderate supervision
Solve problems effectively
Excellent customer service, communication, and public relations skills
Strong attention to detail, focus, and follow through
Ability to use a personal computer, telephonic systems, and related software applications
Proactively and independently solve procedural and technical problems
Ability to maintain professionalism, integrity to ourselves, co-workers, and customers
Preferred
Bachelor's degree preferred
Company
Becklar Monitoring
As the premier provider of critical event monitoring across North America, Becklar Monitoring is prepared to monitor any event, anytime, with speed, accuracy and exceptional service.
Founded in 2002
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Richards
CEO
Justin Bailey
President
Recent News
GlobeNewswire News Room
2023-10-04
2023-09-21
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2023-07-11
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