NEOGOV · 20 hours ago
Customer Service / Utility Billing Technician - Milaca
Milaca
Full-time
Onsite
New Grad, Entry Level
$19.50/hr - $21.31/hrNEOGOV is a company seeking a Customer Service / Utility Billing Technician. The role involves performing cashiering, administrative, utility billing, and customer service responsibilities while being the first point of contact for the public and utility customers.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs a variety of cashiering, administrative, utility billing, and customer service responsibilities
First point of contact for the public and utility customers
Responsible for ensuring a safe and welcoming environment for staff and guests
Involves significant contact with the public answering questions, responding to calls, and assisting walk-in customers
Responsible for customer service excellence, accurately prepare utility customer records, create new utility accounts, process monthly utility statements and e-statements, printing and mailing utility bills, and collecting and posting payments for utility bills
Strong organizational and time management skills along with attention to detail
This position requires professional communication with coworkers, the public, vendors, and external agencies by phone, email, and in person
Ideal candidates are skilled in creating excel spreadsheets, composing reports and documents, and proficient with office equipment including multi-line phone systems and Microsoft Office
Qualification
Required
Performs a variety of cashiering, administrative, utility billing, and customer service responsibilities
First point of contact for the public and utility customers
Responsible for ensuring a safe and welcoming environment for staff and guests
Involves significant contact with the public answering questions, responding to calls, and assisting walk-in customers
Responsible for customer service excellence
Accurately prepare utility customer records
Create new utility accounts
Process monthly utility statements and e-statements
Printing and mailing utility bills
Collecting and posting payments for utility bills
Strong organizational and time management skills along with attention to detail
Professional communication with coworkers, the public, vendors, and external agencies by phone, email, and in person
Skilled in creating excel spreadsheets
Composing reports and documents
Proficient with office equipment including multi-line phone systems and Microsoft Office
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase