Member Service Representative (English/Spanish preferred) jobs in United States
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Deseret First Credit Union ยท 8 hours ago

Member Service Representative (English/Spanish preferred)

positionUT, Taylorsville, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Deseret First Credit Union is recognized for its positive workplace culture and is seeking a Member Service Representative. The role involves helping members with their financial needs, processing transactions, and providing exceptional customer service to enhance the member experience.

BankingConsultingFinancial ServicesLending
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Comp. & Benefits

Responsibilities

Opening new accounts and providing support and guidance with lending opportunities
Educating on and proposing credit union products and services that provide solutions to member's financial needs
Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience."
Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services

Qualification

Customer serviceFinancial product knowledgeBilingual (English/Spanish)Problem-solvingEmpathyEnthusiasmProfessionalism

Required

Ability to communicate effectively in English; Spanish preferred
Energy, passion, and enthusiasm for work
Proactive problem-solving skills
Empathy and concern for member frustrations
Ability to deliver an exceptional member experience
Comfort in a financial environment
Aptitude to discuss and recommend financial products and solutions

Benefits

12 paid holidays
Full benefits package, perks, and discounts worth a double-take
Competitive compensation
Enjoyable activities and wellness initiatives

Company

Deseret First Credit Union

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Deseret First Credit Union exists to foster the financial independence and well-being of its members within the LDS community.
dateFounded in 1955
location
Salt Lake City, Utah, USA
people-size51-200 employees
web-link
https://www.dfcu.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Ben Dean, CPA
Chief Financial Officer
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Annalesa Vernon
Chief Operating Officer
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Company data provided by crunchbase