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McDonald's · 22 hours ago

Sr Manager, Program Management

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$142K/yr - $177K/yr

8+ years exp

McDonald's is one of the most recognized brands in the world, serving 70 million customers daily across more than 100 countries. The role of Sr Manager, Program Management is to lead the Digitalization PMO, driving strategic execution and program governance across a diverse portfolio of initiatives while ensuring alignment with enterprise objectives and fostering collaboration.

Restaurants

H1B Sponsor Likely

Responsibilities

Lead the Digitalization PMO, owning governance routines, reporting cycles, portfolio health, risk/issue management, and executive‑ready dashboards

Standardize and continuously improve PMO processes, methodology, templates, and controls to ensure consistent, predictable program delivery across complex multi‑market initiatives

Govern the global supply chain project portfolio, ensuring initiatives are appropriately scoped, resourced, budgeted, and measured against key performance indicators and risk mitigation goals

Implement mechanisms to monitor ROI and benefit realization, embedding a culture of learning and process optimization

Build strong relationships with critical teams within and outside of supply chain - strategy, global technology, finance, etc. —to harmonize planning and delivery processes under a unified operating model such as phase planning

Mentor/Coach and develop project manager contractors, fostering a high-performance culture centered on execution, transparency, and collaboration

Manage the multi‑year digitalization portfolio, supported by a tool, including prioritization, sequencing, capacity planning and resource allocation across global programs

Partner with Finance on budget planning, forecasting, and spend tracking for digitalization initiatives, in line with annual planning cycles

Support delivery of major strategic programs and global digital tool deployments

Ensure programs follow disciplined planning, milestones, and delivery cadence, aligned with McDonald’s phase planning processes

Drive problem‑solving and recovery plans for off‑track programs; escalate critical risks to senior leadership

Partner with global and market supply chain teams, global technology, data, cyber security, and change management teams to align priorities and ensure smooth implementation

Facilitate cross‑market collaboration, ensuring markets receive structured enablement and deployment support

Develop program communication strategies, executive updates, and stakeholder narratives for global audiences

Ensure teams are equipped with toolkits, training paths, and adoption support—leveraging capability partners (comms, training, data, platforms)

Qualification

Program ManagementDigital TransformationPMO LeadershipAgile FrameworksPortfolio ManagementRisk ManagementFinancial OversightChange ManagementCultural IntelligenceEmotional IntelligenceMentoringCommunication Skills

Required

8+ years in program management, digital transformation, PMO leadership, change leadership and/or global supply chain operations

Experience managing large, complex, multi‑market digital or technology programs

Strong PMO governance expertise (portfolio management, financial oversight, program planning, risk/issue management)

Leadership to support evolution and adoption of modern ways of working and modern portfolio management, including using Agile frameworks like Scrum and SAFe (Scaled Agile Framework) as well as tools like Jira, in addition to the traditional PMO tools like Planview and more

Demonstrated executive presence with ability to influence senior leaders and cross‑functional stakeholders globally

Familiarity with supply chain systems and digital capabilities

Proactive problem-solving and anticipatory risk awareness

Strong Emotional Intelligence (EQ) with excellence in communications, collaboration, flexibility and adaptability, conflict resolution and mediation skills

Cultural intelligence and global mindset

Strength in mentoring project managers and contractors, nurturing high performance

Resiliency and composure, with ability to maintain clarity, calm and steady leadership during high-pressure moments or rapid change

Preferred

Master's degree in Business, Supply Chain, Engineering, or Technology

Certification in project or portfolio management (PMP, PgMP, Agile/Scrum)

Benefits

Health and welfare benefits

A 401(k) plan

Adoption assistance program

Educational assistance program

Flexible ways of working

Time off policies (including sick leave, parental leave, and vacation/PTO)

Company

McDonald's

Glassdoor3.6

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.

Founded in 1955

Chicago, Illinois, US

10001+ employees

https://corporate.mcdonalds.com/

H1B Sponsorship

McDonald's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (77)

2023 (37)

2022 (31)

2021 (60)

2020 (12)