Tegria · 6 days ago
Senior Executive Director, Payer Sales
Tegria is dedicated to improving healthcare through innovative technology and operational solutions. They are seeking a Senior Executive Director, Payer Sales to generate revenue by acquiring new customers and managing existing accounts within the payer market. This role involves consultative selling, account growth, and maintaining strong client relationships to ensure satisfaction and retention.
Health CareHospitalInformation TechnologySoftware
Responsibilities
Living our Tegria values: Respect Every Person, Act with Integrity, Strive for Better, Embrace Change, Deliver as a Team
Prospecting and Lead Generation in the Payer space: Utilizing various methods, including cold-calling, networking, referrals, and digital outreach, to identify and engage potential customers
Qualifying Leads: Assessing potential leads to determine their fit with our products/services, ensuring they meet the criteria for a mutually beneficial relationship
Consultative Selling: Understanding the unique needs and pain points of potential payer clients, and effectively presenting how our solutions can address these challenges, demonstrating a deep understanding of our offerings
Account Growth: Identifying upselling and cross-selling opportunities within existing accounts. Collaborating with the delivery team to present additional solutions
Needs Assessment: Conducting regular check-ins with clients to understand their evolving requirements and tailoring solutions accordingly. Proactively addressing any potential issues or gaps in their current setup
Customer Retention: Developing strategies to enhance customer loyalty and reduce churn. Providing exceptional customer service and support to ensure clients' ongoing satisfaction with our products/services
Pipeline Management: Maintaining a well-organized sales pipeline by accurately tracking and documenting leads, opportunities, and interactions using the CRM system. May assist in reviewing others’ pipelines
Collaboration: Working closely with internal teams, including delivery and customer support to ensure a smooth handover of closed deals for implementation, to relay client feedback, and to promote seamless client experiences. Contributing to product enhancement discussions
Targets and Reporting: Carrying a high level of revenue responsibility, consistently achieves or exceeds monthly and quarterly sales targets. Providing regular reports and updates on sales activities, progress, and forecasts. Keeping detailed records of client interactions, transactions, and feedback in the CRM system. Providing regular reports on account performance and opportunities. May conduct briefings with senior leaders
Market Intelligence: Staying updated on industry trends, competitors, and market dynamics to adapt strategies and maintain a competitive edge
Product Knowledge: Maintaining an in-depth understanding of our products/services and how they align with clients' objectives. Effectively communicating product updates and improvements to clients. May offer recommendations to improve company offerings
Client Relationship Management: Building and maintaining strong relationships with existing clients. Serving as the primary point of contact for their inquiries and concerns
Customer Advocacy: Acting as a client advocate within the company, ensuring that clients' voices and needs are heard and addressed in a timely manner
Team Support: Leveraging your expert-level skill set to serve as a thought leader on the team. Mentoring less experienced team members. May assist others on critical/complicated sales
Qualification
Required
Bachelor's degree in Marketing, Business Administration, Computer Science, other relevant field or equivalent combination of education and experience
15+ years of relevant experience achieving and/or exceeding quotas
Proven track record of payer services sales success in an IT corporate sales role
Proven experience in client relationship management, account management, or customer success roles
Is broadly networked within the industry and has demonstrable expertise with corporate IT sales and a mastery of sales techniques
Able to complete extremely large or complex sales without supervision
Able to identify and cultivate sales from new and/or existing clients
Highly knowledgeable about the company's offerings and the industry; may specialize in certain areas
Able to identify and assess client needs and recommend effective solutions
Takes initiative, is self-motivating, and driven to achieve and exceed sales goals
Strong prospecting and lead generation skills, demonstrating the ability to identify and engage potential clients
Able to assimilate complex concepts and apply them appropriately in complicated selling situations
Able to consistently close large value sales; sets track record of closing more sales than losing sales
Excellent communication, negotiation, and presentation skills
Strong interpersonal and communication skills, with the ability to establish rapport and build trust with clients
Adept using CRM systems and sales tools
Demonstrated ability in mentoring less experienced team members
Exceptional problem-solving abilities and a proactive approach to addressing client concerns
Detail-oriented and organized, capable of managing multiple client accounts simultaneously
Instills excellent impression of Tegria on customers
Healthcare IT experience
Preferred
Academic and large health system/IDN experience
Formal sales methodology
Benefits
We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
Company
Tegria
Tegria is a virtual care platform that provides next-generation tech, and services to the healthcare sector. It is a sub-organization of Providence St. Joseph Health.
Funding
Current Stage
Late StageTotal Funding
unknown2026-01-06Acquired
Recent News
2026-01-07
2025-11-08
2025-02-06
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