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The MedElite Group · 1 day ago

Account Manager

Brooklyn, NY

Full-time

Onsite

Mid Level

$25/hr - $35/hr

The MedElite Group is dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. The Account Manager plays a crucial role in building and maintaining relationships with healthcare providers and partner facilities, ensuring effective communication and collaboration to align with MedElite's mission.

Business DevelopmentConsultingDocument PreparationMedicalRisk Management

Responsibilities

Cultivate and maintain strong relationships with key stakeholders at our partner healthcare facilities

Maintain positive relationships with clinical providers, physicians, and medical groups

Serve as the primary point of contact between MedElite and providers/external facilities, addressing concerns, and ensuring smooth communication

Collaborate with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary with the appropriate stakeholders

Proactively identify and address any issues or challenges that may arise in the relationship with external facilities

Work collaboratively to find mutually beneficial solutions to enhance the overall partnership

Address and resolve any concerns or issues raised by clinical providers promptly and professionally

Ability to manage provider schedules for assigned regions

Respond to phone/email communication with providers and facilities

Ability to send credentialing packets for new providers to facilities prior to the provider's start date

Qualification

Healthcare facility relationsBusiness developmentRegulationsCustomer service experienceNegotiation abilitiesProblem-solving abilitiesInterpersonal skillsCommunication skillsSelf-motivated