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Moog Inc. · 15 hours ago

Microsoft 365 Support Specialist

Buffalo, NY

Full-time

Hybrid

New Grad, Entry Level

$28.85/hr - $36.06/hr

Moog Inc. is a performance culture that empowers people to achieve great things. They are looking for a Microsoft 365 Support Specialist to join their Applications Development Team, responsible for providing support for Microsoft 365 applications and troubleshooting various technical issues.

AerospaceIndustrialNational Security

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Diagnose and troubleshoot service issues related to email, including mail flow, mailbox management, and security

Perform regular maintenance and updates to ensure optimal performance and security

Assist with migration projects and integration with other systems

Provide support for Teams-related issues, including chat, meetings, and collaboration tools

Manage Teams policies, configurations, and user permissions

Troubleshoot connectivity and performance issues

Administer and support SharePoint Online environments, including site collections, permissions, and workflows

Assist users with SharePoint functionality and best practices

Perform regular maintenance and updates to ensure optimal performance and security

Monitor and respond to support tickets in a timely manner

Provide training and guidance to end-users on M365 tools and features

Collaborate with other IT teams to resolve complex issues and implement new solutions

Stay up to date with the latest M365 features and updates

Qualification

Microsoft 365 applicationsTroubleshootingPowerShellActive DirectoryIT support experienceCustomer service

Required

An associates degree in IT, or related field, with working knowledge of Microsoft 365 applications, including Outlook, Teams, and SharePoint, with the ability to troubleshoot common issues and provide user support

Equivalent professional experience may be considered in lieu of a formal degree

Must be willing to provide top notch service to internal customers, working patiently to reach efficient technical solutions and support

Preferred

Familiarity with PowerShell, Active Directory, and Microsoft 365 Admin Center, is a plus

Previous IT support or helpdesk experience is a plus

Benefits

Great compensation package

Annual profit sharing

Matching 401k

Ability to participate in Employee Stock Purchase Plan

Flexible Spending and Health Savings Accounts

Flexible paid time off

Holidays and parental leave program

Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages

Tuition Assistance

Mentorship and coaching opportunities

Leadership development and other personal growth programs

Employee Resource Groups

Cultural events, and celebrations

Company

Moog Inc.

Glassdoor4.3

We work on some of the world’s most exciting technical projects, creating products that challenge the limits of what’s possible, from cutting-edge medical technology to space vehicles.

Founded in 1951

East Aurora, New York, USA

10001+ employees

http://www.moog.com

H1B Sponsorship

Moog Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (2)

2021 (2)