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Maxio · 3 days ago

Billing Specialist

United States

Full-time

Remote

New Grad, Entry Level

Maxio is a customer-focused Finance company seeking an A/R Billing Specialist to ensure accuracy and timeliness of customer billing and collections. This role involves managing customer communications, maintaining records, and supporting collections efforts to enhance the client experience.

BillingManagement ConsultingSaaSSoftwareSubscription Service

Responsibilities

Manage customer communications via Zendesk, ensuring timely and professional responses to billing inquiries

Set up and maintain customer contacts, transactions, and invoicing schedules within the Maxio platform

Conduct daily transaction reviews to ensure accuracy and identify expired or incomplete transactions

Support collections efforts by monitoring overdue accounts, researching payment statuses, and coordinating outreach

Assist with customer account suspensions in accordance with company policy

Contribute to monthly sales tax reconciliations and reporting

Perform ad hoc financial analyses to support operational and strategic decisions

Qualification

Maxio billing platformFinancial ReportingAccountingMicrosoft ExcelStakeholder ManagementAnalytical SkillsTime ManagementCollaborationVerbal CommunicationWritten Communication