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Feynlab Inc. · 11 hours ago

Client Success Partner – Sales Team

United States

Full-time

Remote

Mid Level

Feynlab Inc. is a leading provider of innovative surface protection solutions. They are seeking a sales-focused Client Success Partner to join their Sales team, responsible for account growth, opportunity development, and revenue performance across assigned territories and accounts.

AutomotiveChemicalManufacturing

Hiring Manager

Alma Rodriguez, PHR

Responsibilities

Own and grow assigned accounts with clear revenue and performance expectations

Develop new business through proactive outreach, referrals, networking, and market research

Follow up on inbound leads with urgency, structure, and defined next steps

Identify and execute on upsell and expansion opportunities within existing accounts

Maintain an accurate and actionable sales pipeline to support forecasting and prioritization

Drive opportunities forward through consistent communication and professional sales execution

Serve as the primary point of contact for assigned accounts, ensuring clear, timely, and accurate communication

Document all customer interactions, commitments, and outcomes thoroughly in the CRM

Maintain clean, current account records to support reporting, forecasting, and internal visibility

Proactively communicate timelines, expectations, and status updates to customers and internal teams

Maintain strong working knowledge of Feynlab products, applications, and limitations to support credible sales conversations

Provide technically accurate guidance that supports customer confidence and purchasing decisions

Participate in product testing and feedback initiatives with R&D and Operations

Stay informed on industry trends, competitive offerings, and evolving customer needs

Represent Feynlab professionally at customer locations, trade shows, and industry events

Support brand presence and lead generation through approved industry and community engagement

Uphold Feynlab standards for professionalism, technical credibility, and communication

Travel to customer sites, events, and trade shows as required

Plan and manage travel in accordance with company guidelines

Track and report on sales activity, account engagement, and opportunity status using CRM data

Take ownership of responsibilities from initiation through resolution or close

Participate in ongoing, Feynlab-approved professional development on an annual basis

Apply learnings directly to improve sales effectiveness, customer outcomes, and internal processes

Qualification

Sales experienceAccount managementCRM proficiencyMetricsCommunication skillsRelationship-drivenProactive communicatorDetail-orientedOrganizational skills