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The TJX Companies, Inc. · 15 hours ago

Manager of Vendor and Buyer Engagement

Marlborough, MA 01752

Full-time

Hybrid

Mid, Senior Level

$114K/yr - $148K/yr

3+ years exp

TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Manager of Vendor and Buyer Engagement serves as the front-line liaison between merchants, vendors, and logistics operations to ensure efficient supply chain processes and implement business enablement strategies.

ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail

Responsibilities

Manages and directs one or more of the following areas including:

Both internal and external consulting on how to structure a buy to move goods through the supply chain in the most timely and cost-effective manner to support sales

Assisting in taking merchandise concepts and initiatives through fruition

Manage all aspects of POE up until the point that goods are 'available' at the destination port including PO writing and compliance, vendor and buyer management and compliance, liaison with decon providers, forecasting and tracking, KPIs/performance

Proactively partners with logistics operations groups to understand what operational impacts freight moving through the supply has on PO lead times

Monitors and manages communication on all delays, priorities and expedites surrounding flow of merchandise through the supply chain to groups including buying, planning, GBOs, product dev

Develop and communicate all calendars and lead-time cutoffs out to concerning parties and monitors POs for exceptions

Manages all aspects of pre-ticketing programs in all divisions with the exception of the European division

Develop, collaborate and implement ticketing short term and long-term strategies to support TJX growth and business needs

Responsible for selecting and implementing new providers

Work closely with 3PL providers to develop innovations and enhancements that benefit our vendors for the ease of doing business with TJX

Provide technical training to merch ops

Responsible for all aspects ticket bureau on-boarding

Establish KPIs and regularly analyze data

Vendor engagement and onboarding to all TJX Logistics practices including how to effectively and efficiently move goods through the TJX network and TJX’s requirements on value added services including ticketing, labeling, packing

Merchant/Merch Ops training and education including training including topics such as PO writing, Inco terms /freight movement, how to research where my goods are, ELCs, lead times, ticketing, and store ready

Distribution Services training including Store Ready, vendor compliance

GBO/satellite office training including topics such as PO writing, Inco terms/freight movement, ELCs, lead times, EDI, ticketing, and store ready, on-boarding to logistics and warehouse education

Logistics Training, including off-price education, deal management, vendor structure, roles of our business partners

Product Development training including topics such as PO writing, Inco terms/freight movement, ELCs, lead times, EDI, ticketing, and store ready, on-boarding to logistics and warehouse education

Partner with areas to understand the compliance issues as it relates to both the transportation of and adherence to PO requirements. Create holistic full picture of a vendor’s compliance from all aspects of supply chain

Directs the research and troubleshooting of possible causes and involvement

Analyze data to identify trends

Create and execute action plans with ticketing bureaus for improvement

Report progress and improvement

Research industry performance, standards and benchmarks to analyze vendor performance

Conducts high level business conversations with merchandise vendor’s heads of sales and operations and developments compliance improvement plans

Manages, coaches, and mentors direct reports and develops them for future growth within the function and organization

Oversees performance and professional development of associates with the Business Enablement group

Qualification

Vendor managementMerchandise operationsAnalytical mindsetLeadership expertiseMetrics focusCommunication skillsInterpersonal skillsProblem-solving

Required

3+ years experience in merchandise buying, planning and allocation, merchandise operations with a strong understanding of off-price buying and vendor management

Strong relationships

Excellent communication skills

Understanding of merchant, vendor, transportation and GBO requirements

Leadership expertise

Strong interpersonal skills

Analytical and problem-solving mindset

Demonstrated people leadership and development capabilities

Metrics, process, and efficiency focus