Burlington Stores, Inc. · 16 hours ago
Client Technology Technician II
Burlington, NJ
Full-time
Onsite
Mid Level
$20.50/hr - $27/hr
3+ years expBurlington Stores, Inc. is seeking a Client Technology Technician to provide technical support through in-person and remote methods. The role involves addressing technical issues, maintaining documentation, and collaborating on projects while ensuring excellent customer service.
ApparelE-CommerceRetail
Responsibilities
Effectively and efficiently address tasks promptly
Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up
Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests
Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations
Consistently report on different aspects of the job to both the supervisor and manager
Local travel to various locations, including New York, will be required
Qualification
Required
Associate's degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Possesses 3 to 5 years of relevant work experience in the field or in a related area is required
Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications
Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users
Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools
Experience with cloud platforms (e.g., Azure, Intune) and mobile device management
Basic scripting knowledge (PowerShell) for automating routine administrative tasks and troubleshooting common issues
Experience with ServiceNow and ServiceNow reporting
Effective problem-solving skills and attention to detail
Benefits
Medical, dental and vision coverage including life and disability insurance
Paid time off
Paid holidays
401(k) plan
Flexible hours
Associate discount
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
10001+ employees
H1B Sponsorship
Burlington Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (7)
2022 (7)
2021 (4)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Leadership Team
Travis Marquette
President, Chief Operating Officer
Durand Guion
Senior Vice President, Fashion Office
Recent News
2025-12-30
San Bernardino Sun
2025-12-29
Home Textiles Today
2025-12-01
Company data provided by crunchbase