Baselayer ยท 13 hours ago
Solutions Engineer
New York, NY
Full-time
Hybrid
Entry, Mid Level
$135K/yr - $220K/yr
2+ years expBaselayer is a trusted intelligent business identity platform for financial institutions, focused on verifying businesses and automating risk management. The Solutions Engineer will act as a technical bridge-builder, helping customers implement Baselayer's identity verification solutions and ensuring successful deployment through collaboration with cross-functional teams.
Information TechnologySoftwareVirtual Reality
Responsibilities
Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions
Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products
Solution Design: Create technical documentation and implementation plans that address specific customer needs
Product Demonstrations: Deliver technical demonstrations that showcase Baselayer's capabilities
Cross-functional Collaboration: Work closely with sales, product, and engineering teams
Technical Documentation: Develop implementation guides and solution architectures for various customer scenarios
Customer Training: Educate customers on Baselayer's products and APIs
Feedback Loop: Collect and communicate customer feedback to product and engineering teams
Continuous Learning: Stay current with industry trends and emerging technologies in the identity verification space
Post-implementation Support: Provide ongoing technical guidance to ensure customer success
Qualification
Required
You have 2+ years of experience in a technical role, product management, or customer-facing position
You possess fundamental knowledge of API concepts and web technologies
You're detail-oriented and able to document requirements effectively
You're a natural problem-solver who enjoys finding solutions to complex challenges
You're adaptable and can navigate ambiguity with confidence
You're highly collaborative and enjoy working with cross-functional teams
Preferred
Experience in solutions engineering, implementation, or technical customer success
Basic coding skills in Python or JavaScript
Familiarity with identity verification, KYC/KYB processes, or financial compliance
Experience with fintech or financial institutions
Experience leading technical discovery calls, product demos, or implementation workshops
Benefits
Hybrid in NYC. In office 3 days/week
Flexible PTO
Healthcare, 401K
Smart, genuine, ambitious team
Unlimited vacation
Fully paid health insurance, dental, and vision
401(k) with company match
Company
Baselayer
We create innovative technology to transform the data center. We deliver hardware and software products which ensure the data center.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase