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Alliance Enterprises, Inc. · 2 days ago

Business Analyst III

United States

Full-time

Remote

Mid Level

$78K/yr - $85K/yr

4+ years exp

Alliance Enterprises, Inc. is seeking an experienced Business Analyst III to join their Professional Services team. The role involves providing resolutions to end-users, coordinating service requests, and improving business processes through automation.

Software

Responsibilities

Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation

Coordinates the analysis of program policies and procedures to determine their effect on automated systems and system functional areas

Coordinates and/or analyzes user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations

Coordinates with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work. Identifies opportunities for improving business processes through automation and assists in the preparation of proposals to develop new systems

Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them

Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners

Consults on the analysis of an application, troubleshoots system problems, and implements solutions

Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives

Develops training curriculum and conducts formal training sessions covering assigned systems module

Develops the design and/or review of test cases; processes change requests; and manages a project’s scope, acceptance, installation, and deployment

Performs related work as assigned

Qualification

Business analysisSoftware development life cycleProject managementTraining developmentTechnical communicationFluent in English

Required

4 Year College Degree

4-5 Years Experience in business analysis work

Knowledge of software development life cycle and systems development life cycle concepts; of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources; and of project management principles and practices

Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues

Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; to communicate effectively; and to supervise the work of others

Fluent in English, both written and verbal, is essential

Legally authorized to work in the US