Darwill · 1 week ago
Collections Specialist-Contract
Darwill is a strategic direct marketing partner committed to helping clients achieve their goals through effective marketing strategies. They are seeking a Collections Specialist to lead collection efforts, monitor accounts, and resolve payment issues while working in a fast-paced environment.
AdvertisingConsultingInformation TechnologyMarketing
Responsibilities
Lead collection efforts for assigned customer accounts
Monitor accounts receivable aging reports and proactively follow up on past-due balances
Contact customers via phone and email to secure timely payment
Resolve payment issues, discrepancies, and disputes in a professional and effective manner
Negotiate payment arrangements when necessary
Maintain accurate documentation of collection activities and account notes
Partner with internal teams to address account-related issues impacting payment
Qualification
Required
3+ years of Collections/Accounts Receivable experience, 5+ years strongly preferred
Microsoft Excel experience is a plus
Experience working with accounting systems; mainframe experience a plus
Strong verbal and written communication skills
Detail-oriented with strong organizational and follow-up skills
Ability to prioritize workload and manage multiple accounts effectively