Abacus Service Corporation · 1 week ago
AZDOR - Taxpayer Services - Customer Service Representative - Customer Service Representative 3
Abacus Service Corporation is seeking a Customer Service Representative 3 for the Arizona Department of Revenue. This customer-facing role involves processing payments for tax types and assisting taxpayers with licensing applications and information. The position requires in-person work at the Phoenix office, with responsibilities including daily reconciliation and providing customer support.
Health CareInformation Technology
Responsibilities
Assisting taxpayers
Processing license applications and updates
Providing information on licensing laws, rules, and procedures
Completing daily reconciliation and end-of-day balancing of assigned till
Receiving, processing, and applying payments for all tax types in the forms of cash, checks, and money orders to taxpayer's personal or business accounts
Qualification
Required
2+ years of experience in customer service
2+ years of experience in data entry
At least a few months of cashiering
Preferred
Bilingual
Spanish speaking