Red Door Escape Room · 21 hours ago
Party Coordinator - FUNBOX National City
National City, CA
Full-time
Onsite
Entry Level
$19/hr - $22/hr
1+ years expRed Door Escape Room operates FUNBOX, the world’s largest bounce park, providing immersive experiences that encourage family engagement. The Party Coordinator will manage the birthday department, overseeing the entire party experience from booking to execution, ensuring a memorable event for guests.
RentalRental PropertySocial
Responsibilities
Confirm all party bookings via phone, email, and booking software
Build and print detailed itineraries for each scheduled event
Act as the main point of contact for party parents before and during the event
Greet birthday families upon arrival and orient them to the space and schedule
Troubleshoot delays, guest count changes, and last-minute questions professionally
Lead and coach Party Hosts to deliver consistent, high-quality service
Assign hosts to parties and communicate timelines clearly
Ensure rooms are set, cleaned, decorated, and reset on time
Oversee timing of play, food, cake, and gift portions of the party
Provide in-the-moment support to Hosts and escalate issues when necessary
Communicate with Cashiers for check-in and headcount verification
Coordinate with kitchen/snack team for food and cake readiness
Work with MOD and Front Desk to monitor party transitions and timing
Ensure all party materials, signage, and checklists are accurate
Submit post-party reports including upsells, feedback, and incidents
Review performance of Hosts and recommend improvements
Qualification
Required
1–2 years experience in event planning, guest service, or coordination
Strong communicator with excellent organizational skills
Comfortable managing schedules, logistics, and leading a small team
Calm under pressure with a warm, professional demeanor
Must be available on weekends and during peak party hours
Preferred
Prior experience in family entertainment, hospitality, or birthday/event settings is preferred
Benefits
Tips and guest bonuses for exceptional experiences
Flexible scheduling with emphasis on weekend availability
Paid training
A fun team environment
Opportunity to lead an impactful department
Company
Red Door Escape Room
Red Door Escape Room specializes in fully-immersive team-building experiences.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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