L.A. Care Health Plan · 15 hours ago
Process Improvement Engineer II
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$102K/yr - $163K/yr
5+ years expL.A. Care Health Plan is the nation’s largest publicly operated health plan, dedicated to providing health coverage to low-income residents of Los Angeles County. The Process Improvement Engineer II is responsible for identifying and implementing solutions to enhance operational efficiency and quality across the organization by collaborating with cross-functional teams and utilizing continuous improvement methodologies.
FitnessGovernmentHealth Care
Responsibilities
Analyze business processes, workflows, and performance data to identify inefficiencies and areas for improvement
Perform root cause analyses and develop solutions that address quality, cost, and productivity challenges
Design, test, and implement process improvement initiatives across departments
Partner with leadership and frontline staff to ensure alignment of improvement efforts with organizational goals
Facilitate workshops, Kaizen events, and process mapping sessions
Establish, monitor, and report on performance metrics and key performance indicators (KPIs)
Document new processes, create standard operating procedures (SOPs), and ensure sustainability of improvements
Support change management and training to build a culture of continuous improvement
Collaborate with Information Technology (IT), Operations, Finance, and other stakeholders to implement process automation and system enhancements
Stay current on industry best practices, tools, and methodologies related to process improvement
Perform other duties as assigned
Qualification
Required
Bachelor's Degree in Industrial Engineering or Related Field
In lieu of degree, equivalent education and/or experience may be considered
At least 5 years of experience in process improvement, industrial engineering, operations, or related experience
Experience leading Lean Six Sigma, or continuous improvement initiatives with measurable outcomes
Experience with data collection, statistical analysis, and process modeling tools
Strong analytical, problem-solving, and change management skills to drive measurable improvements in performance, cost reduction, and customer satisfaction
Proficient skills with process improvement tools (process mapping, root cause analysis, value stream mapping)
Proficient skills with data analysis software (Excel, Minitab, SQL, Power BI, Tableau)
Strong project management and organizational skills with the ability to manage multiple priorities
Strong communication, facilitation, and interpersonal skills to work effectively across teams
Ability to influence employees at all levels of the organization
Ability to adapt and lead organizational change in dynamic and complex settings
Preferred
Master's Degree in Business Administration or Related Field
Experience in a manufacturing, healthcare, technology, or service environment
Lean Six Sigma Green Belt or Master Black Belt or related certification
Project Management Professional (PMP) certification
Certified Quality Engineer (CQE)
Certified Process Improvement Specialist (CPIS)
Benefits
Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)
Company
L.A. Care Health Plan
L.A. Care’s mission is to provide access to quality health care for L.A.
1001-5000 employees
H1B Sponsorship
L.A. Care Health Plan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Melanie Rainer
Chief Strategy and Transformation Officer
Recent News
MarketScreener
2025-08-27
2025-08-04
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