Neighborhood Credit Union · 1 week ago
Loan Sales Manager
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$81K/yr - $90K/yrNeighborhood Credit Union is focused on providing a fast and effective consumer loan experience. The Loan Sales Manager is responsible for leading the loan sales team, hiring and developing Loan Officers, and ensuring ethical sales practices while achieving lending goals.
BankingFinancial Services
Responsibilities
Assumes responsibility for the effective and timely performance of the consumer loan application and sales functions
Ensures timely response times to mobile and phone loan applications
Ensures timely follow up for each loan application through regular and random audits
Corrects undesired behavior that may impede overall team success
Leads team toward daily achievement of Neighborhood Credit Union’s Mission, Vision, and Service Standards
Provides clear goals and guidelines regarding expectations and limitations
Assumes responsibility for establishing and maintaining professional business relations with NCU partner companies, vehicle dealerships, and other financial institutions
Administers NCU consumer loan products and collaborate with third party providers to ensure production and reporting accuracy
Promptly and professionally responds to inquiries
Ensures thorough due diligence when pursuing potential new third party partners or upon contract renewal periods for existing partners
Ability and willingness to consistently use logical reasoning and ethical judgement
Assumes responsibility for establishing and maintaining effective communication, coordination, and collaboration with NCU personnel and management
Effectively communicates with all members, third parties, and all NCU staff
Motivates and lead teams toward achievement of daily, monthly, and annual goals
Hires and manages Loan Officers to maintain sufficient staffing for effective results
Tracks individual and team progress and provides regular feedback to staff. Provides management and staff with applicable reports
Coaches, mentors, and develops each Loan Officer
Assumes responsibility for related duties as required or assigned
Follows all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations
Maintains a thorough understanding of the necessity and purpose of each loan document for all loan types
Maintains a thorough understanding of all Neighborhood Credit Union’s products and services
Updates and maintains departmental policies and procedures
Participates on project teams when applicable
Encourages creative thinking among employees to consistently improve processes. Tolerates and coaches honest mistakes or worthy efforts that may fail
Carries out all supervisory responsibilities
Qualification
Required
Ability and willingness to consistently use logical reasoning and ethical judgement
Assumes responsibility for the effective and timely performance of the consumer loan application and sales functions
Ensures timely response times to mobile and phone loan applications
Ensures timely follow up for each loan application through regular and random audits
Corrects undesired behavior that may impede overall team success
Leads team toward daily achievement of Neighborhood Credit Union's Mission, Vision, and Service Standards
Provides clear goals and guidelines regarding expectations and limitations
Assumes responsibility for establishing and maintaining professional business relations with NCU partner companies, vehicle dealerships, and other financial institutions
Administers NCU consumer loan products and collaborate with third party providers to ensure production and reporting accuracy
Promptly and professionally responds to inquiries
Ensures thorough due diligence when pursuing potential new third party partners or upon contract renewal periods for existing partners
Assumes responsibility for establishing and maintaining effective communication, coordination, and collaboration with NCU personnel and management
Effectively communicates with all members, third parties, and all NCU staff
Motivates and lead teams toward achievement of daily, monthly, and annual goals
Hires and manages Loan Officers to maintain sufficient staffing for effective results
Tracks individual and team progress and provides regular feedback to staff
Provides management and staff with applicable reports
Coaches, mentors, and develops each Loan Officer
Assumes responsibility for related duties as required or assigned
Follows all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations
Maintains a thorough understanding of the necessity and purpose of each loan document for all loan types
Maintains a thorough understanding of all Neighborhood Credit Union's products and services
Updates and maintains departmental policies and procedures
Participates on project teams when applicable
Encourages creative thinking among employees to consistently improve processes
Tolerates and coaches honest mistakes or worthy efforts that may fail
Carries out all supervisory responsibilities
Company
Neighborhood Credit Union
Neighborhood Credit Union is a banking and financial services firm that deals with lending loans, mortgages and other financial services.
Founded in 1930
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Frankeberger
Chief Financial Officer
Recent News
2025-10-23
Company data provided by crunchbase