Technical Implementation Specialist (Contract, Remote) jobs in United States
cer-icon
Apply on Employer Site
company-logo

ClassDojo · 3 days ago

Technical Implementation Specialist (Contract, Remote)

ClassDojo is a leading communication app connecting K-12 teachers, children, and families. As a Technical Implementation Specialist, you will ensure complete and accurate data integrations with districts, facilitating the setup of ClassDojo for teachers and school leaders while managing concurrent implementation timelines.

E-LearningEdTechEducationKnowledge ManagementSoftware
check
Growth Opportunities
badNo H1Bnote

Responsibilities

Work with district IT teams from start to finish to ensure that from initial set-up to rollout of rostering with ClassDojo, allowing teachers and school leaders can seamlessly set up their school in ClassDojo
Review data from districts and ensure it matches the needs and formatting of end customers
Work with district IT stakeholders to investigate and correct any issues in the data received
Collaborate closely with the your account team, district IT, and the customer support team, proactively sharing project status, elevating risks, and proposing solutions
Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines
Execute a strong quality assurance processes

Qualification

K-12 SIS integrationsData cleaningProject managementEdtech experienceCommunication skillsTechnical documentationLearning new technologyAsanaGoogle Sheets/ExcelNotionZendeskEdlinkClassLinkCleverEmotional intelligence

Required

At least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)
Proven experience in data cleaning and quality checking
Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
Strong written and verbal communication skills
High empathy and emotional intelligence working with busy district IT team members and leaders
Experience in edtech or working on products for kids or educators
Ability to learn new technology and products quickly
Familiarity with using tools such as: Asana, Google Sheets/Excel, Notion, and Zendesk
Location: remote. Must be located in the US

Preferred

Experience working with Edlink, ClassLink, or Clever

Company

ClassDojo

twittertwittertwitter
company-logo
ClassDojo is a school communication platform that teachers, students, and families use to build close-knit communities.

Funding

Current Stage
Late Stage
Total Funding
$191.1M
Key Investors
TencentGeneral CatalystShasta Ventures
2024-04-03Series Unknown
2022-07-21Series D· $125M
2019-02-28Series C· $35M

Leadership Team

leader-logo
Sam Chaudhary
Co-founder & CEO
linkedin
leader-logo
Liam Don
Co-founder & President
linkedin
Company data provided by crunchbase