Harbor Point, Stamford · 3 days ago
Resident Services Coordinator
Stamford, CT
Full-time
Onsite
Entry Level
1+ years expBLT is seeking an experienced and dynamic Resident Services Coordinator to join our luxury Harbor Point community located in Stamford, CT. The Resident Services Coordinator provides superior customer service and performs essential functions related to the maintenance and accessibility of the building.
Real Estate
Responsibilities
Engages in community activities and effectively represents the community and BLT’s local interests by fostering productive community relationships with our residents
Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
Assists residents with move-in and move-out procedures
Processes work orders for the maintenance department and follows up with residents to ensure satisfaction with the work completed
Prepares incident reports pertaining specifically to resident issues, in compliance with company policies, procedures, and standards
Develops, produces, and coordinates resident communications including but not limited to newsletters, surveys, and lease violation notices
Ensures community and company policies are followed
Reviews resident feedback with upper management team and ensures appropriate corrective action is taken promptly
Facilitates professional and friendly atmosphere that exceeds resident expectations
Qualification
Required
Must demonstrate commitment to deliver outstanding customer service
1+ year experience in property management, or coordinating preferred
Consistent weekend availability required
Must be highly visible, approachable and possess a passion for excellence
Self-motivated, trustworthy, and works with limited supervision
Ability to set priorities, handle multiple tasks, and meet deadlines
Strong interpersonal and communication skills
Proficient in Microsoft Office
High school diploma or GED
Preferred
College education preferred
Benefits
Competitive Pay with Potential for Bonus
Medical Insurance
Dental Insurance
Vision Plan
401k Plan
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
20% Housing Discount at BLT Properties
Company
Harbor Point, Stamford
Harbor Point is Stamford Connecticut’s most dynamic neighborhood.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase