BankFund Credit Union · 10 hours ago
Vice President of Emerging Technologies
Washington, DC
Contract
Hybrid
Senior Level, Lead/Staff
$189K/yr - $252K/yr
8+ years expBankFund Credit Union is a full-service financial cooperative that has been serving its members since 1947. The Vice President of Emerging Technologies is responsible for identifying and implementing innovative technologies to enhance member experience and operational efficiency while ensuring compliance and alignment with the credit union's strategic goals.
BankingFinancial ServicesNon Profit
Responsibilities
Develop and maintain an Emerging Technology Roadmap aligned with the credit union’s strategic plan
Support change management initiatives to enhance the user experience, increase engagement, and optimize conversion rates across all digital channels
Conduct ongoing research into fintech trends, artificial intelligence opportunities, digital transformation, and next-generation banking technologies
Evaluate new technologies for member value, risk impact, ROI, and long-term viability
Present recommendations and business cases to senior leadership
Prepare, present, coordinate and/or support formal reporting to Senior Management, the Member Services & Technology Steering Committee and all staff regarding emerging technologies and trends
Lead the feasibility studies, pilots through proof of concepts and then assess the performance, usability, security, and regulatory compliance of new fintech solutions and products
Oversee the deployment, integration, and scaling of new technologies, ensuring solutions are implemented seamlessly, aligned with strategic priorities, and capable of supporting long-term organizational growth and innovation
Ensure projects are delivered on time, within budget, and aligned with member and business requirements
Proactively learn and educate others about industry trends and emerging technologies related to digital banking, fintech, and member experience
Identify and evaluate opportunities to leverage new technologies to drive innovation and improve operational efficiency
Conduct extensive research on emerging financial technologies (e.g., AI, blockchain, digital payments) and market trends to identify opportunities and potential threats
Partner with IT, Operations, Risk, Digital Banking, Marketing, Lending, Training and Member Services to introduce technologies that improve efficiency and service delivery
Serve as a liaison to fintech partners, industry associations, technology vendors, and CUSOs
Support the implementation, integration, and management of digital systems, ensuring they operate efficiently and support the organization's digital goals
Provide thought leadership to internal teams on leveraging emerging tools
Ensure emerging technology initiatives comply with internal and regulatory requirements such as NCUA, GLBA and FFIEC guidelines
Evaluate and mitigate operational, cybersecurity, privacy, and third-party risks
Support governance frameworks for innovation and technology adoption
Identify opportunities to improve and personalize the member experience through digital channels
Champion a human-centered approach to technology adoption, leading organization-wide change management efforts that prioritize employee and member experience, minimize disruption, and accelerate successful integration of innovative digital solutions
Monitor changing member expectations and competitive trends in digital banking
Develop comprehensive budgets, resource plans, and cost analyses to support innovation and technology initiatives, ensuring strategic alignment, financial accuracy, and optimal allocation of people, tools, and capital
In partnership with risk and legal, manage vendor contracts, SLAs, and performance metrics
Build and mentor an innovation or research team as the program grows
Supports employee hiring, training, staff development, timecard approval, scheduling, and direct assistance with coverage when needed
Conducts reporting and research of key performance metrics, including adherence to the budget
Fosters a collaborative and inclusive team environment where every member feels valued, supported, and engaged
Drives organizational change and guides the team through transitions with resilience and adaptability
Promotes a culture of innovation, creativity, and continuous improvement
Drives operational efficiency and high performance of their team through effective planning and project management and by providing regular performance feedback and coaching
Analyzes data and trends to make informed, data-driven decisions
Demonstrates a continued commitment to BankFund’s Service IMPACT philosophy
Qualification
Required
Master's Degree
Minimum Years of Relevant Experience: 8 years
Minimum 8 years of financial institution experience leading IT, digital banking, innovation departments
Minimum 5 years of leading others
Experience with financial core systems such as Fiserv, Symitar or Correlation
Certifications in Business Analytics (CBAP or PMI-PBA), Agile (CSM or above)
Experience working in credit union lending and operations systems such as digital banking, loan originations, payments, collections, etc
Strong understanding of digital banking trends, member behavior, and emerging digital and associated technologies
Demonstrates a growth mindset in looking for more efficient solutions to business functions and systems
Strong data-driven mindset and approach with proven experience synthesizing data
Strategic mindset with practical hands-on approach to delivery
Proactively fosters strong interdepartmental relationships to promote strategic alignment
Preferred
Strong understanding of credit union operations, payments, digital banking, cybersecurity, and regulatory requirements
Hands-on experience with analytic and presentation software, including but not limited to Tableau, PowerBI, Python, SQL, preferred
Ability to evaluate emerging technologies and create actionable strategies
Excellent communication and executive presentation skills
Vendor management and negotiation expertise
Strategic thinker with an innovation mindset
Benefits
Medical, dental, and vision insurance
401(k) plan
Life insurance coverage
Disability benefits
Tuition assistance program
Paid time off
Paid parental leave benefits
Annual incentive plan
Company
BankFund Credit Union
Founded in 1947 by World Bank and International Monetary Fund employees, the BankFund Credit Union is a full-service financial cooperative serving the World Bank Group (WBG) and the International Monetary Fund (IMF) community.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David D'Annunzio, CPA
Chief Financial and Strategic Officer
Mary T.
Chief Risk Officer
Company data provided by crunchbase