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North Carolina State University · 11 hours ago

Administrative Support Specialist

Triangle Area

Internship

Onsite

Intern, Entry, Mid Level

$48K/yr - $51K/yr

1+ years exp

North Carolina State University is seeking an Administrative Support Specialist to join their Landscape Maintenance and Operations unit. This role involves providing comprehensive administrative, human resources, and operational support to a varied workforce, supervising staff, and coordinating HR-related processes.

EducationNon ProfitUniversities

Responsibilities

Supervise an Administrative Support Associate and provide administrative support for full-time, temporary, and supervisory staff across multiple program areas

Coordinate HR-related processes, including job postings, interview scheduling, hiring proposals, onboarding, and separation activities, in collaboration with Facilities HR

Oversee office procedures and tracking systems related to cell phones, ComTech, Wolftime, Workers’ Compensation, training compliance, and other administrative processes

Manage departmental onboarding and ensure implementation of role-specific and university-required training

Support unit-level training, travel, internship programs, and safety initiatives (such as safety field days) by partnering with the Business Services unit to ensure compliance with policies and procedures

Collaborate with Facilities-wide administrative staff and AVC support teams on special projects, leadership initiatives, events, and employee engagement activities

Maintain unit communications by managing the electronic billboard, gathering relevant information, and developing clear, engaging messaging for staff

Coach, delegate, and review administrative tasks to support staff, ensuring efficiency, consistency, and continuous improvement across unit operations

Administer unit-specific employee recognition programs and coordinate interpretation and translation service needs

Provide first-line customer service by managing the main phone line, walk-in inquiries, mail distribution, supply orders, and serving as a building liaison

Serve the campus community by coordinating work requests through AiM, managing brick permits and bollard keys, responding to Service Center requests, and supporting community service initiatives

Participate as a member of the unit’s leadership team, attending leadership meetings and handling confidential information with discretion and professionalism

Serve as backup to the Administrative Support Associate as needed to ensure continuity of operations