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hims & hers · 1 day ago

External Job Post

New Albany, Ohio

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. As the Sr. Manager of Compounding Operations, you will lead a team responsible for maintaining productivity and quality standards within compounding operations, driving continuous improvement, and ensuring compliance in a new facility.

Health CareLifestyleMen'sWellnessWomen's

Responsibilities

Lead and develop a team of functional Specialists supporting CAPA/Deviation, Documentation, Validation, and Operational Excellence

Own productivity, quality, and compliance performance across compounding operations

Support ramp-up and scale of a new, state-of-the-art compounding facility without compromising GMP standards

Drive continuous improvement initiatives to increase lab throughput, efficiency, and capacity

Partner with Quality, Engineering, and Operations to maintain inspection-ready systems in a 503A/503B environment

Identify operational constraints and implement scalable, compliant solutions to meet growing demand

Provide day-to-day leadership presence within operations, ensuring consistent execution and accountability

Establish and monitor KPIs tied to safety, quality, output, and operational excellence

Lead and support validation activities associated with equipment, processes, and facility expansion

Ensure robust documentation practices that support compliance, traceability, and right-first-time execution

Champion a culture of quality, compliance, and continuous improvement across the organization

Act as a key escalation point for operational risks, compliance gaps, and performance challenges

Qualification

Operational leadershipPharmaceutical manufacturingLean leadership toolsGMP complianceUSP standards knowledgeCross-functional team leadershipAttention to detailContinuous improvementDocumentation practicesTeam collaboration

Required

8-10 years of operational leadership in the pharmaceutical industry and/or relevant experience in a pharmaceutical manufacturing environment and/or 503A, 503B pharmacy

Cross-functional team leadership, partnering with Quality, Compliance, R&D, etc. Works well with a team and independently

Working knowledge of lean leadership tools and practices (Six Sigma, 6S, etc)

Attention to detail in a fast-paced environment

Working knowledge of USP 795, 797, 800, and/or cGMP

Physical exertion is required. Including, but not limited to, walking, standing, stooping, bending, and lifting up to 50lbs

Bachelor's Degree preferred or relevant experience