ID&C USA · 8 hours ago
Sales Representative, Festivals Division
Bradenton, FL
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrID&C USA is a leading provider of secure wristbands and credentials in the live event and hospitality industry. They are seeking a Sales Representative for their Festivals Division to retain and grow a book of business, manage customer inquiries, and ensure timely order processing.
EventsHospitalityHotelManufacturingRFIDSecurity
Hiring Manager
Coleen Alberico
Responsibilities
Retain and grow a book of business: Responsible for contacting new and existing customers. (Territory – USA)
Process quotes & orders: Manage inquiries via email, web forms, live chat, and telephone. Manage timely follow-ups and accurate data in our CRM. Mail-out samples, provide clear and accurate pricing and product information, send & chase customers for artwork and order deadlines
Manage Production Timelines with Customers: Confirm lead times where necessary and inform customers throughout the production process to ensure orders are on time
Quality Control: Ensure all sales orders are accurate and approved prior to processing. Collect and chase payments, and check stock levels
Manage Customer Complaints: Delayed orders, quality problems, check courier websites to get an update on delivery and communicate with logistic team where necessary
Cross-company collaboration: You’ll be working with all areas of our business; Marketing, Operations, Art & Design, Logistics. Communication skills are vital to success
Qualification
Required
Passion, dedication, integrity, and top-notch communication and organizational skills
Sales and Customer experience is a bonus
Ability to retain and grow a book of business
Manage inquiries via email, web forms, live chat, and telephone
Manage timely follow-ups and accurate data in our CRM
Mail-out samples, provide clear and accurate pricing and product information
Send & chase customers for artwork and order deadlines
Confirm lead times where necessary and inform customers throughout the production process
Ensure all sales orders are accurate and approved prior to processing
Collect and chase payments, and check stock levels
Manage customer complaints regarding delayed orders and quality problems
Check courier websites to get an update on delivery and communicate with the logistics team
Cross-company collaboration with Marketing, Operations, Art & Design, Logistics
Benefits
Comprehensive benefit package including 401K with very generous match
Health
Dental
Generous Paid Time Off policy
Company
ID&C USA
ID&C provides custom credential solutions across all entertainment, hospitality and event industries.
Founded in 1995
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase