Amynta Group · 11 hours ago
Director, Automotive Warranty Claims
DFW
Full-time
Onsite
Lead/StaffAmynta Group is committed to providing innovative solutions in the automotive warranty sector. The Director is responsible for developing and implementing strategic plans for the Warranty business, overseeing multiple departments within Auto Claims operations, and ensuring high standards of performance and customer service.
Insurance
Responsibilities
Manage internal claims personnel and oversee third-party administrators to achieve high standards of productivity, efficiency, and alignment of organizational goals
Directs assigned departments within claims operations, establishes objectives that align with Amynta’s business plans, and provides direction and support to ensure organization and client goals are met
Develops workforce plans to manage the operations through cyclical consumer buying cycles, streamlines processes and recommends practices that ensure high quality customer service and efficient claims processing
Ensure the functional performance of the claims operation by leading and supporting the development and implementation of claims best practices, operating models, and customer service standards
Evaluates ongoing performance metrics and trends and determines appropriate action to ensure performance results. Monitors losses and sensitive claims, including settlements and litigation, and escalates issues promptly
Monitors and analyzes risk; prepares reports and presents to management
Plans, develops, and implements projects, processes, and technology to continuously improve the claims operation. Responsible for working with CIO and other IT staff to optimize technology
Ensure compliance with all local, federal, and state regulations related to claims while minimizing risk/exposure to the organization
Qualification
Required
Ability to develop and implement strategic plans
Ability to set and achieve goals that align with the overall organization
Experience managing internal claims personnel
Experience overseeing third-party administrators
Ability to achieve high standards of productivity and efficiency
Experience directing assigned departments within claims operations
Ability to establish objectives that align with business plans
Experience providing direction and support to ensure organization and client goals are met
Ability to develop workforce plans to manage operations through cyclical consumer buying cycles
Experience streamlining processes and recommending practices for high quality customer service
Experience ensuring functional performance of claims operation
Experience leading and supporting development and implementation of claims best practices
Experience monitoring ongoing performance metrics and trends
Ability to determine appropriate action to ensure performance results
Experience monitoring losses and sensitive claims, including settlements and litigation
Experience preparing reports and presenting to management
Experience planning, developing, and implementing projects, processes, and technology
Experience ensuring compliance with all local, federal, and state regulations related to claims
Ability to minimize risk/exposure to the organization
Preferred
Management experience in automotive warranty operations
Background in team building and training
Company
Amynta Group
The Amynta Group is an industry leading team of warranty and specialty risk companies as well as managing general agents.
Founded in 2018
1001-5000 employees
H1B Sponsorship
Amynta Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (9)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Robert Giammarco
Chairman & CEO
Erin Mulloy
EVP and CFO
Recent News
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