DNOW · 17 hours ago
Service Technician
Green River, WY
Full-time
Onsite
New Grad, Entry LevelDNOW is a company that values hardworking and dedicated employees committed to outstanding customer service. They are seeking a Field Service Technician who will deliver exceptional customer service, drive service success, and improve customer satisfaction. The role involves managing installations, repairs, and maintenance of equipment while building positive relationships with customers.
Carbon CaptureChemicalConstructionDistilleryIndustrial EngineeringManufacturingMiningPharmaceuticalRenewable EnergyWater
Responsibilities
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance, and test tasks
Diagnose errors or technical problems and determine proper solutions on equipment
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings within capabilities
Build positive relationship with customers
Qualification
Required
Knowledge of 'screw type', 'reciprocating' air compressors, centrifugal pumps and rotating equipment
Self-starter that will deliver the desired customer service experience
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance, and test tasks
Diagnose errors or technical problems and determine proper solutions on equipment
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings within capabilities
Build positive relationship with customers
Preferred
High School diploma and/or equivalent in work experience
Excellent interpersonal skills, proficient in oral and written communications
Assembly experience preferred
Basic reading skills. Must be able to follow directions
Ability to troubleshoot, test, repair, and service technical equipment
Ability to perform work accurately and thoroughly
Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Understanding of electrical process both of Ac and Dc
Familiarity with and ability to navigate schematics
Familiarity with the use of laptop computer for monitoring and programming Equipment a plus for consideration
Benefits
Competitive Salary + bonus
401(k)/ Retirement savings
Comprehensive Benefits (medical, dental, vision, life and disability coverage)
Career growth
Paid vacation/holidays
Company
DNOW
DNOW supplies energy & industrial products, engineered equip and solutions to O&G, chemical, utilities, mining, water, mfg and renewables.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-06-02IPO
Leadership Team
Mark Johnson, CPA, CGMA
Chief Financial Officer and Senior Vice President
Amanda White
Human Resources Business Partner
Recent News
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2025-11-22
2025-11-07
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2025-11-07
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