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TD · 16 hours ago

Payroll Compliance & Projects Analyst

Greenville Campus Building A - 200 Carolina Point Parkway, Greenville, South Carolina

Full-time

Onsite

Mid Level

$29.75/hr - $44.50/hr

3+ years exp

TD Bank is one of the world's leading global financial institutions committed to delivering legendary customer experiences. The Payroll Compliance & Projects Analyst supports governance, control, and compliance strategies for the North American Payroll function, ensuring successful project execution and process optimization while acting as a subject matter expert.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Acts as a key resource / specialist for an HR area /program(s) by providing subject matter expertise / analysis or complex operational process support

Manages assigned programs, ensuring coordination of changes, and timely and accurate transaction processing

Provides optimal employee and partner service, including expert guidance and advice on policies, programs and procedures, while adhering to customer service standards and Customer Experience

Identifies, documents, investigates processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolves escalated matters and refers complex issues / situations beyond own level of expertise

Develops and executes on reporting functions and/or produces consolidated or aggregated reporting as appropriate

Manages relationships with internal and external partners

Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interprets findings and makes recommendations for improvement

Contributes to the identification, development and implementation of new operating workflows, additional services / applications or operational efficiencies for HR Operations

May lead work streams by acting as a project lead / subject matter expert for small-scale projects / initiatives in accordance with project management methodologies

Prioritizes and manages own workload to meet SLA requirements for service and productivity

May interface with regulators, external groups (legal firms, vendors, etc.), on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager

Acquires and applies expertise in the discipline

Provides guidance, assistance and direction to others in HR and other internal partners

Identifies, recommends and effectively executes standard practices applicable to the discipline

Analyzes service delivery issues and identifies potential solutions that enhance the customer experience and support HR business objectives

Protects the interests of the organization, identifies and manages risks and escalates non-standard, high risk transactions or other activities as appropriate

Completes business process reviews as required and contributes to the creation of new processes

May manage or support change management projects or programs that impact the business, functions or processes and ensures clear communication and documentation of new processes

Accountable for cross-functional initiatives to deliver value add internally or to partner groups

Ensures compliance with applicable internal and external audit and regulatory requirements, providing recommendations and guidance as required

Participates fully as a member of the team, promotes team effectiveness and contributes to a positive work environment

Supports the team by continuously developing knowledge in own area

Provides training, coaching and/or guidance to others as appropriate/required

Participates in personal performance management and development activities

Ensures the timely communication of issues that are relevant to the team and encourages a good working relationship with other departments

Participates in a fair, positive and equitable environment that supports a diverse workforce

Contributes to the success of the team by willingly assisting others in the completion and performance of additional duties as assigned

Acts as a brand champion for the business area/function and the bank, both internally and/or externally

Qualification

Payroll complianceRisk managementProject managementAnalytical skillsMicrosoft OfficeCommunication skillsProblem-solvingTeamworkTime managementDetail-oriented