NuWest Group ยท 1 day ago
Director of Case Managment
NuWest Group is seeking a Director of Case Management to oversee case management services and operational strategies. This role involves directing workflow, evaluating services, and collaborating with multidisciplinary teams to enhance quality outcomes and ensure effective care delivery.
CRMInformation Technology
Responsibilities
Directs case management services, workflow, and resources
Formulates and implements operational strategies and initiatives in the case management program
Directs and evaluates all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives
Provides specialized expertise, ensures resource alignment with system-wide initiatives, and updates appropriate parties on case management strategies, initiatives, outcomes and issues
Partners with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care
Collaborates with a larger multidisciplinary team to improve quality outcomes using data and documented best practice
Responsible for resolving escalated issues arising from operations in the case management department
Qualification
Required
Directs case management services, workflow, and resources
Formulates and implements operational strategies and initiatives in the case management program
Directs and evaluates all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives
Provides specialized expertise, ensures resource alignment with system-wide initiatives, and updates appropriate parties on case management strategies, initiatives, outcomes and issues
Partners with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care
Collaborates with a larger multidisciplinary team to improve quality outcomes using data and documented best practice
Responsible for resolving escalated issues arising from operations in the case management department