Team Lead jobs in United States
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Foxtrot · 6 days ago

Team Lead

Foxtrot is a company dedicated to creating an incredible customer experience, and they are seeking a Team Lead to guide a team on shift. The role involves leading by example, training new team members, and ensuring optimal operations in both retail and delivery fulfillment.

Consumer GoodsDeliveryE-CommerceShopping

Responsibilities

Lead by example to create a welcoming and safe work environment for our people and customers. Educate and answer customer questions on Foxtrot products and store layout
Ensure key business initiatives are offered for our customers
Serve as a go-to for store team members, in the absence of a manager, to assist & escalate as needed
Assist in training new store team members during their onboarding, to build a top-notch experience
Delegate tasks & zones to store team members, including yourself, to ensure optimal operations on both in-store retail & delivery fulfillment
Complete store opening & closing tasks in detail and with thoroughness, serving as a trusted key holder

Qualification

Customer serviceBarista CertificationLeadership experienceCommunication skillsProblem solvingPunctualReliableOutgoingPersonable

Required

Previous supervisor or leadership experience
Must be at least 21 in order to sell or handle alcohol
Able to model and lead others to deliver exceptional experience to our customers
Be able to make decisions and adjust to business needs in the absence of the Store Manager or Assistant Store Manager
Outgoing and personable – enjoys interacting with customers
Must be able to lift up to 40 pounds of boxes up and down stairs
Strong communication skills (written and spoken)
Passion for high-quality goods, especially in food and beverage
Able to successfully complete Foxtrot's Barista Certification & all other required certifications
Punctual, dependable & reliable, with some weekend availability required

Benefits

Competitive hourly rates & pooled tips
Weekly pay
Holiday premium pay
Paid time off (sick days and general use)
Referral bonus program
Pre-tax commuter benefits (for transit and parking)
Opportunities for career growth and advancement
Healthcare benefits (after 90 days for team members working 25+ hours a week)
Employee assistance program (free and available to you)
Daily perk: One free café drink every day (yes, even when you’re off!)
Discounts: 40% off coffee, café items, and prepared food; 25% off retail products

Company

Foxtrot

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Foxtrot is a mobile app that lets customers shop a curated collection of drinks, food, and everyday essentials.

Funding

Current Stage
Late Stage
Total Funding
$185.36M
Key Investors
D1 Capital PartnersFifth Wall
2023-11-27Acquired
2023-02-27Debt Financing· $18.61M
2022-01-11Series C· $100M

Leadership Team

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Michael LaVitola
Co-Founder and Executive Chairman
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Taylor Bloom
Co-Founder & CTO
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Company data provided by crunchbase