Midwest Radiology · 1 week ago
Radiology Administrative Assistant- Overnight
Midwest Radiology is a healthcare provider specializing in radiology services. They are seeking a Radiology Administrative Assistant to provide customer support by monitoring and facilitating the radiology workflow process for hospitals, clinics, and radiologists, ensuring excellent patient care and timely service delivery.
Electronic Health Record (EHR)Health CareHealth Diagnostics
Responsibilities
Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.)
Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary
Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff
Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy
Collaborating with hospitals and clinics to resolve problems, specific or general
Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases
Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary
Assisting other staff members with duties when appropriate
Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner
Incorporating company values into daily interactions with internal associates and external customers
Dependable – consistently at work and on time
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
Strong sense of urgency and ability to multi-task
Ability to work in a team environment as well as work independently
Telephone etiquette skills are essential
Professional, courteous and respectful demeanor
High level of attention to detail necessary
Strong organizational and prioritization techniques
Demonstrates sound judgment and decision-making abilities
Excellent verbal and written communication skills required
Total proficiency in a PC environment utilizing software/programs including Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies, along with other general computer tools
Preferred
Medical terminology course or related education preferred
Medical or communications background a plus
Benefits
Full Time Benefit eligible position
Company
Midwest Radiology
Midwest Radiology is a hospital & health care company provides all of care and immediate turnaround of radiology interpretations.