ServiceCore · 1 week ago
Senior Product Designer (UI/UX)
ServiceCore is a rapidly-growing field-service Software as a Service platform serving the portable sanitation and dumpster industries. The Senior Product Designer (UI/UX) will be a key contributor to research and product design for ServiceCore’s web and mobile interfaces, focusing on creating user-centered designs that enhance customer experiences.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Lead customer, product, and market research activities, including user interviews and usability testing
Collaborate with product managers and engineers to build quality products and experiences
Identifying and anticipating customer needs and solutions
Utilizing qualitative and quantitative insights to inform design decision-making
Applying a user-centered design process to everything you do, and creating end to end user journeys, wireframes, prototypes and high-fidelity design
Build user experiences that are effortless to use and compelling enough to drive ongoing adoption
Qualification
Required
5 or more years of hands-on experience working as a product or UI/UX designer for a SaaS company on web and mobile platforms
Bachelor's in Business, UI/UX Design, or Graphic Design, or relevant field, or equivalent experience
Ability to work on multiple projects in a fast-paced environment
Experience working cross functionally to design, build and ship products
Ability to develop a deep understanding of our customers' business needs, how their business runs, and how to creatively build effective visual and interaction designs
A strong design portfolio that showcases your ability to lead projects from research to release
Are a strong generalist Product Designer who can deliver both high-quality interaction design and visual design, crafting delightful and usable experiences
Are a strategic thinker who creates visual artifacts that help shape the product roadmap through efficient, user-centered experiences
Communicate effectively when articulating your design vision, strategy, decisions, and solutions
Can create detailed workflows for happy-path scenarios and design equally thoughtful experiences for edge cases and deviations
Enjoy collaborating with subject matter experts, customers, engineers, customer success, marketing, and sales teams
Have a strong understanding of product thinking, systems thinking, storytelling, and design craft
Have experience creating design systems or reusable, flexible design components, and documenting their correct usage
Have experience or interest in moderating customer interviews and usability sessions with end users
Have experience or interest in facilitating creative requirements sessions such as Design Sprints
Are proficient in design tools like Figma, Sketch, or Adobe
Have experience working with tools such as Jira, Confluence, Miro, and Slack
Benefits
14 Company Holidays in addition to Unlimited PTO
Healthcare, dental and vision insurance with generous employer contributions
401K w/ match
Regular lunches and a fully-stocked kitchen (if in Denver)
Bi-weekly Grubhub lunch stipend for remote folks
Company-provided hardware of your choice/configuration
A Strong Company Culture that Lives by Our Core Values - Love our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun
Company
ServiceCore
ServiceCore creates intuitive QuickBooks-compatible software that helps companies in the liquid waste industry and roll-off rental companies
Funding
Current Stage
Growth StageTotal Funding
$62MKey Investors
Mainsail Partners
2022-02-15Private Equity· $54M
2019-09-10Acquired
2019-08-26Series Unknown· $8M
Recent News
Company data provided by crunchbase