Help at Home ยท 3 days ago
Operations Manager
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $90K/yr
7+ years expHelp at Home is a company focused on providing essential services in the homecare sector. The Operations Manager will oversee key performance indicators and financial management while ensuring operational excellence across the Georgia market, collaborating with various teams to support growth and efficiency.
Health CareHome Health CareHospitalNursing and Residential CareTherapeutics
Hiring Manager
Lori Tobon
Responsibilities
Lead KPI and financial performance to support the region in close alignment to finance, central operations, market leaders and growth leaders
Work closely with the central operations team to ensure operational excellence, streamline processes, and allocate resources effectively
Collaborate with central operations on service delivery and provide feedback to drive efficiency and productivity
Work closely with financial business partner to ensure forecasting, monthly/quarterly financial reviews and expense planning is aligned with expectations
Direct ownership of market level operations that support strategic and tactical execution in the field to ensure company goals and objectives are fulfilled
Support of market level workforce management and planning to ensure appropriate staffing and support for caregivers and clients, including operational efficiency initiatives
Support market level vendor relationship management, including centralized vendor operations, expense management and ongoing business reviews
Work in conjunction with other Directors of Market Operations for consistency and effective implementation
Work effectively with other departments across the Field Support Center (corporate) in support of effective field operations to achieve growth targets
Support of short-term and long-term business planning efforts including metrics, measurements, key performance indicators and reports
Provide insight to management related to projects, budgets, and operations
May manage people depending on the market and organization model
Qualification
Required
Proven ability to work across a matrix and multi-site environment
Collaborative style as a thought partner who works productively with the leadership team
Strong organizational skills, attention to detail, ability to prioritize and meet deadlines in fast paced environment
Excellent oral and written communication skills
Critical thinking and ability to support strategic transformation activities
Exhibition of the highest ethical standards while demonstrating accountability and ownership
Bachelor's degree in business or related field required
Proven track record with a minimum of 7 years of experience in operations
Experience supporting senior management including thought leadership and support
Process improvement experience supporting the development, review, and revision of processes and policies as needed
Preferred
Master's degree
Experience in homecare, healthcare, healthcare services and/or private equity ownership
Benefits
Direct deposit
Healthcare, dental, and vision insurance
Paid time off and parental leave
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 50+years of history in a high-demand field
Company
Help at Home
Help At Home provides viable alternative to living in a nursing home or long-term care facility.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-08-25Acquired
Leadership Team
Chris Hocevar
Chief Executive Officer
Ray Smithberger
Chief Operating Officer
Recent News
2025-12-11
Behavioral Health Business
2025-12-06
2025-11-19
Company data provided by crunchbase