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HSBC · 4 days ago

Lending Systems Business Manager

Buffalo, NY

Full-time

Hybrid

Senior Level

HSBC is a global bank committed to opening up a world of opportunity. The Lending Systems Business Manager is responsible for managing multiple functions within the Lending Business Systems group, overseeing the Mortgage Point of Sale and Loan Origination systems, and leading testing strategies and user support operations.

Financial Services

No H1B

Responsibilities

Manage multiple functions within the Lending Business Systems group including but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team

Be responsible for Product Ownership of Mortgage Point of Sale and Loan Origination systems, including user interface updates and maintaining an efficient and consistent user experience

Manage Mortgage Point of Sale and Loan Origination/Lending systems testing for Mortgage Platforms team and business subject matter experts

Manage the transformation and development of a robust automated testing program

Manage the Mortgage Systems Service Desk for all user support, access management, and other related activities

Work closely with business subject matter experts and assist other units within Mortgage Systems Administration

Coordinate activities and manage project deliverables as required

Qualification

Mortgage Point of SaleLoan Origination systemsTesting automationJavaC#C++Project managementBusiness analysisService Desk managementAnalytical skillsAdministrative skillsInterpersonal skillsOrganizational skillsProblem-solving skills