Apply on Employer Site

County of Monterey · 3 days ago

Child Support Assistant I/II

Sacramento, CA

Full-time

Onsite

Entry, Mid Level

$20.45/hr - $21.47/hr

1+ years exp

County of Monterey is seeking Child Support Assistants to assist Child Support Specialists in securing current and delinquent child support payments. The role involves processing cases, maintaining files, and providing general support in child support enforcement activities.

CommunitiesGovernmentPublic RelationsService Industry

Comp. & Benefits

No H1B

Responsibilities

Assists Child Support Specialists in processing cases and preparing cases for court action according to established routine and procedures

Operates and uses an automated system to input and extract information and generate reports and documents

Develops, organizes and distributes documents for child support cases

Establishes and maintains child support files

Interviews individuals to obtain pertinent information related to child support cases

Responds to general inquiries from the public

Contacts and retrieves relevant information from other jurisdictions

Processes and distributes incoming correspondence, redirecting complex mail and/or transactions to other staff

Assists with the location of parents and the establishment of parent's support capability

Performs related duties as assigned

Qualification

Child support proceduresData inputRetrievalBasic arithmeticPublic relations techniquesEffective working relationshipsTactDiplomacyRecord maintenanceConfidentiality

Required

One (1) year of full-time general clerical experience for Child Support Assistant I

One (1) year of full-time experience performing duties comparable to a Child Support Assistant I in a state or local government agency for Child Support Assistant II

Basic arithmetic

English usage, grammar and spelling

Use of computer terminals and basic data input and retrieval mechanisms

Good public relations techniques

Perform basic arithmetic calculations

Exercise tact, diplomacy, and flexibility

Understand and follow written and oral instructions

Maintain accurate records and files

Operate computer equipment

Work with computer databases and programs common to child support enforcement activities

Read, interpret and apply policies, procedures and regulations

Maintain confidentiality

Establish and maintain effective working relationships

Possession of a valid California driver's license may be required

Eligibility for employment for those who do not meet the driver's license requirement due to disability will be reviewed on a case-by-case basis

Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment

Essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class

A medical examination may be required

As part of the hiring process, a background investigation may be required

Positions may require pre-employment screening, including background checks, and fingerprinting

Background checks are required and must be repeated every 5 years

Company

County of Monterey

Monterey County's Mission The Mission of Monterey County is to Excel at providing Quality Services for the benefit of all Monterey County residents while developing, maintaining, and enhancing the resources of the area.

Founded in 1850

Salinas, California, USA

1001-5000 employees